Grace Hong recieves a 5.00 star from the Seller

Seller Comment

Hyejin Y
Comment received on Jun 12, 2017

“She is wonderful and great. I really appreciate her. She knows what to do to sell the house quick and also takes really good care of it. After her touch, my house looked like "as is" because of the previous realtor's negligence became a palace and wonderful place and got the offer right away. I live in another state. Whenever I need her help, she wouldn't mind a trip to my house. I definitely recommend her. If you need a honest, reliable agent, she is the right one. Thank you,Grace!!! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Seller Feedback

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REALTOR® Rating Criteria

Competency

Experience

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Transaction Details

Transaction Rating

Seller Comment

REALTOR® Rating Criteria

Competency

Experience

Communication

Market Knowledge

Overall Rating