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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
76 Surveys

Broad Timbers Dr

Surveyed on Mar 20, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay was a dream to work with. I appreciated that she presented all the options and explained things very well. Highly recommend. ”

Kay Arnold
Thank you! Y'all made the process enjoyable!

Fairway DR

Surveyed on Mar 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Kay Arnold
Thank you, Joe! It was a pleasure to work with you!

Merrick DR

Surveyed on Mar 10, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I ve used three realtors over the last five years and Kay is by far the best in the industry. Kay recently helped me close on the sale of my home and I would highly recommend her to both first or experienced homeowners. There are four qualities that Kay exemplifies. Firstly, Kay is extremely hard-working and will work to get the best result for you. Kate worked tirelessly day and night to ensure that our property was ready for sale. She was available any time of the day, even outside of office hours. She was incredibly responsive to all my messages and calls. At times when it was difficult for us to connect with contractors, Kay would be there. For a period of time we were out of town, and Kay went above, and beyond what was needed. She diligently followed up on every lead, every person who walks through a showing and every interested party who had an inquiry. Secondly, Kay has a very high level of integrity. She would explain to me all the relevant legal requirements and more importantly, also pointed out the rights and responsibilities of the other party so that I was fully protected. Many agents try and push a quick sale, even if it means that the seller did not get the best result. Other agents bring a don t ask, don t tell attitude, often won t provide the full truth. Kay was my trusted advisor - she was always upfront and kept me informed every step of the way. She also always respected my opinions and ensured that I was able to get the best price for my property. Thirdly, she has a very strong understanding of the Houston property market and also what s happening in terms of buyer-seller dynamics. She kept a keen eye on the properties on the market what was available, what had sold and was able to advise me on whether I was priced appropriately and getting competitive offers Finally, Kay pushes for excellence in everything that she does. She has a keen eye for detail, and went out of her way to make sure that our home was beauti”

Kay Arnold
Thank you, Daniel! I loved getting to work with you and Annabel. It's clients like you that make my job so rewarding!

Clear Forest DR

Surveyed on Jan 17, 2024
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is a knowledgeable and efficient realtor. She has multiple years of experience in the greater Houston area, and we would recommend her to anyone buying or selling a home. The documentation can be overwhelming, and she made herself available to answer questions. ”

Kay Arnold
Thank you, Kristen. It was super enjoyable to get to worth with you and Wayne!

April Rain CT

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay was amazing She cared and showed patience with us throughout the whole process. I would recommend her anytime. ”

Bradbury Path CT

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is an amazing agent that truly cares for her clients She goes above and beyond to ensure the home buying experience is an amazing level up from the rest ”

41st ST

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is amazing ”

Kay Arnold
Thank you! It helps to have amazing clients too!

Hazel Lake DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Kay Arnold
Thank you for the great review! I loved working with you and hope you enjoy many happy years in your new home!

Cluster Pine Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay Arnold is hands down the best realtor in Houston Kay went above and beyond to assist with the purchase of our home. Highly recommend, very knowledgeable.”

Kay Arnold
Thank you so much, Erica! It was a pleasure to get to work with you and I'm so happy you were able to secure a great home!

Lake Bend Drive

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mosby Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay was fantastic and we couldn’t be more grateful for her combination of market knowledge and personal touch. Kay was incredibly familiar with the area and was able to guide us smoothly through every step of the home-buying process, and either answer or obtain answers to all our questions. Kay is both professional and interpersonal and it was a joy to work with her! Can’t recommend her enough!”

Kay Arnold
Thank you, Joshua! It was so sweet to get to work with you and Anna and I hope your new home is a wonderful refuge for you and your dear family!

Hunters Point Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is wonderful. She went above and beyond to make sure we got the best possible outcome. Thank you, Kay!”

Kay Arnold
Thank you! It is a pleasure to get to work with such wonderful clients!

Greens Ferry Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is very professional. She has a lot of knowledge and experience in real estate. I can't say enough good things. ”

Kay Arnold
Thank you Cassie! It was so fun to work through this process with you and Chris!

Bristol Path Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay is super professional and helped us through the whole process. Thank you Kay!!!”

Kay Arnold
Thank you! I LOVED working with you!

County Road 112 Ashwood Rd

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kay Arnold is the quintessential example of every thing a real estate agent should be. She guided us through our attempts to purchase property in south Texas-from initial research to closing. She is knowledgeable about every aspect of buying country property. She is thorough, professional, patient, considerate, kind, and honest. We are totally satisfied with Kay and recommend her to everyone. In fact we can say that if we have real estate transactions in our future, Kay Arnold will be our agent. We had an absolutely wonderful experience. It would be our honor to answer any questions you might have.”

Kay Arnold
Thank you! It was a pleasure to work with you and I hope you make tons of happy memories at your beautiful new get-away in the country!
Overall Rating
4.99/5
Rate based on 76 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience