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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
75 Surveys

Brendon Park LN

Surveyed on Mar 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin Phelps provided excellent support throughout the entire process. She answered all of my questions and maintained constant communications that helped make this a success. Thank you, Erin ”

Thornwood CT

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was our family s third experience with Erin in either purchasing or selling our homes. As always, everything went quickly and smoothly. She had fully researched the market and came for our first meeting with pictures, listings and observations to share on recent listings in our neighborhood. She perfectly priced our house and it sold in 2 days. that sale fell thru and it sold again immediately when it went back on the market . Erin was always readily available by phone, text or email to address any questions or concerns we were having. She has a great team who is extremely organized and makes selling a house delightful I left the state, or would absolutely use Erin in any future sales or purchases. Kathy”

Gibson ST

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is great to work with. She always has our best interest in mind. This was our second time working with her and wouldn t hesitate to work with her again. ”

Quenby Street

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is great We ve worked with her in both buying our current and previous homes and selling them as well. She s very helpful and knowledgeable but also gives us space to decide. She s also quick to respond and knows when to jump in and help. ”

Satsuma Street

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Park Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Selling our house turned out to be a bit more complex that we anticipated but Erin navigated us through each obstacle calmly and always kept us informed I think we all learned a lot ”

Sagestanley Drive

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Indian Wells Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin is smart, helpful, and has excellent follow-through. I appreciated her keeping others on track and keeping me informed. I’d recommend her for others purchasing who need someone to help with home search to closing!”

Water Fern Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin Phelps was recommended to me by a colleague and we immediately sparked a great relationship. She helped to sell my home and build a beautiful home that met my family needs. I could not have made it through this process with out Erin. She is patient and kind but knows how to play hard ball when needed! The post Covid housing market is tricky and having someone like Erin in your corner is paramount.”

Brendon Park Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin, along with the rest of the team were very timely and informative during the whole process. I appreciated the contact information with regards to setting up the utilities and other services that were available.”

Braeswood Boulevard

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Mccue Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Flaming Arrow Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin was amazing! Always willing to help in every way possible! Love her!”

Spring Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Erin has been a dream to work with. Not only is she incredibly knowledgeable and personable, she's very hard-working and determined to get her clients across the finish line. Erin anticipated our needs and was always 2 steps ahead of us, ready to explain the upcoming process. She faced unexpected challenges head on and was always there when we needed her. We can't recommend her enough!”

Langhamwood Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 75 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience