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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
17 Surveys

Invergarry Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Invergarry Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was the best!! Couldn’t have asked for anything more”

Cardinal Bend Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan constantly stayed in touch throughout the entire process, providing us with her expertise and professional advice. She tutored us through a difficult process making it much simpler.”

Sparrow Knoll Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Absolutely a wonderful experience from start to finish. All items were well planned out, communication with other relators was very prompt and the final negotiation process and closing was a clean as it could possibly be. Highly recommend to anyone looking to purchase or sell a home.”

Susan Whitacre
Thank you for the kind words Pete and for entrusting the sale of your home to me! It was absolutely wonderful working with you.

Milam Branch Lane

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We can not began to express the satification we had from dealing with Susan Whitacre. She was an excellent communicator during the entire process as we never had to guess when someone was viewing our home, what comments those visitors had, what stage or sale was in or any recommendations she offered which were always right on target. Should we ever have the need for a Realtor again, we will definitely seek Susan. Susan Whitacre has truly been a blessing to us. Michael & Mary Gould”

Camillo

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan truly understands what it means to serve a client She did everything from staging to meeting contractors so that we could maintain our regular lives Susan represented our interests and our ideals exactly the way we wanted- with kindness and integrity and professionalism Without her guidance, we would not have secured a full price contract on the very first weekend it was listed She is an amazing real estate agent...and is now an amazing friend”

Wickwild St

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan’s help with the process of buying our new home was excellent. She is always conscientious, knowledgeable, competent, and ensured all contracts and paper work were coordinated efficiently. ”

Post Oak Timber Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience from beginning to end with Susan was FANTASTIC. She was incredibly communicative, responsive and incredibly detail and client oriented. I'm so thankful to have had her by my side. ”

Coffee Mill Creek Ln

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is the best realtor ever! She made the whole process so easy. I am so thankful that we found her!!”

Baker Estates Drive

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love Susan. She looked after our interest and worked tirelessly towards achieving our goals. She went above and beyond the call duty. ”

Haven Hill

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a special person with special character and we hit it off from day one. This is our 7th house purchase and easily this was the best experience we have ever had thanks to Susan. Quick, percise, timely, knowledgeable & caring. You have a true gem here.”

Emerald Ridge Circle

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing service.”

Tolstin Lakes Ln

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly competent & very patient with me. Would highly recommend her. ”

Susan Whitacre
Jill, I really am very sensitive to the fact that statistics say moving is the 3rd most stressful event we endure in our lifetimes. It's right up there with death and divorce! That's precisely why I do everything I can to simplify the process and streamline the paperwork, so that those I work with feel confident that they are getting the best price and professional representation. That way my Sellers and Buyers can focus on the excitement of moving and the start of a new chapter in their lives !

Wellshire Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was by far the best realtor I have ever worked with!! She was extremely knowledgeable and easy to communicate with. I would highly recommend her to anyone in the market!”

Susan Whitacre
It was a pleaure working with you John... throughout the house-hunting adventure, to the joyful moment we entered THE house that you would call home, and right up until the Closing... in a record time of 15 days! Wishing you happiness, good health and rich memories in your new home. Stay in touch! Your Realtor, Susan

Cohen Green Ln

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan provide us excellent service. She knew the real estate market well, understood our needs, and was a very hard working and conscientious person. She was uniformly polite and professional and a pleasure to work with. I recommend Susan highly and will work with her again without hesitation.”

Overall Rating
4.99/5
Rate based on 17 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience