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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
90 Surveys

Surveyed on Mar 10, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When working with Diane I fell that she met my needs and was very understanding of my feelings of nervousness throughout this process. Thank you Diane it was a pleasure working with you.”

Surveyed 4 months ago
Represented the Buyer
3.75/5
Start FullStart FullStart FullStar Half-QuarterStar Empty
Competency
3.75/5
Knowledge
3.75/5
Communication
3.75/5
Experience
3.75/5

Surveyed 5 months ago
Represented the Buyer
4.45/5
Start FullStart FullStart FullStart FullStar Half
Competency
4.40/5
Knowledge
5/5
Communication
3.75/5
Experience
4.65/5

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great agent. Very thorough and knowledgeable. Highly recommend.”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane was able to work around my crazy work schedule. I had about 2.5 days to find a house and Diane did an excellent job of finding the house I wanted. The house I wanted was questionable but she was able to solve all questions about the house and make it an amazing deal! Thank you Diane!”

Surveyed 11 months ago
Represented the Buyer
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

“Diane was fantastic. Everything she told us came out the way she said it would. She responded to every question we had and gave us accurate information and advice. We felt VERY well taken care of.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane kept us informed constantly regarding the sale of our property, her communication was excellent! Diane has a wonderful personality, a great sense of humor and made us feel at ease. She was with us for the entire process from beginning to end. We were fortunate to have her as our real estate agent and would highly recommend her to our friends and family. Excellent real estate agent, very professional, we could not have found anyone better! Excellent overall sales experience, thanks to Diane Moss! She knows her stuff! If you want to sell your home, call Diane Moss, she will get the job done!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Diane Moss Make sure everything went very smoothly With purchasing the house. Diane Look over everything to make sure everything was done properly. She is an awesome agent and a human being. She explains everything very well and gives you more details than anybody else. We thank you for all your help Diane Moss.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She's the best realtor we have been associated with - an "A" performer for sure. Could hardly have been more pleased with her. If and when we buy or sell again, we will see if she's still in business. She's a real pro!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We appreciate Diane Moss's tireless efforts on our behalf. She worked around the clock and was fully engaged in meeting and exceeding our expectations.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When I spoke to Diane my wife was about 2 weeks away from giving birth. We were living in an RV and she was just phenomenal on trying to find houses and doing the tours in a timely manner. She was very informative and helpful since it was the first time we bought a house. I would definitely recommend her to friends and family.”

Surveyed 2 years ago
Represented the Seller
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Diane was my best experience with a realtor I have had. She was knowledgeable, and understood the challenges we were facing. Due to the Covid outbreak, I was laid off almost a year before finding a new job in the Phoenix AZ area. We had a tight time frame for the sale and relocation that Diane understood and always kept in mind. I would highly recommend her services to anyone looking to buy or sell in the Houston TX area Joe T.”

Overall Rating
4.93/5
Rate based on 90 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience