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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
113 Surveys

Cardwell Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bluff Point Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cedar Mountain Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“First, Lanie’s listing on the web was so nice we had to think twice about selling! Then, the lot got an offer within a day of the listing going live! As we approached closing I asked if all her sales went this smoothly!…. We could not have been more pleased with the process…and the communications were excellent!”

Lanie Brown
Thank you! It is a beautiful lot with spectacular views, so I would have understood if you changed your mind about selling. Thanks for doing your part to assist with a smooth closing.

Cedar Mountain Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Phenomenal service, excellent knowledge, exceptional negotiating skills, had our best interests at heart and took care of us from start to finish... not a step was unguided and unexplained. Phenomenal experience and our realtor for LIFE!!”

Lanie Brown
Oh, my golly, this kind review makes my day. Thank you for your confidence, and it was my honor to help make your land ownership dreams come true. Yes, I am here for your real estate needs. Better than that, we are friends forever too.

Rock Bend Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bosque Trail

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She’s one of the easiest realtors that I have worked with. Equipped with knowledge in real estate, new trends/apps to use as well as information about the property that she is selling. She communicates real well and I always give me updates. I highly recommend her! ”

Lanie Brown
Thank you for this kind review. It was a joy to work with you to sell your beautiful lot.

Summit Springs Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing Realtor! Lanie Brown is not only very knowledgeable about the Real Estate Market but she is very patient and gets the job done! We would highly recommend Lanie Brown!”

Lanie Brown
Thank you for your compliments. It was an honor to represent you on this sale, and I look forward to keeping in touch.

Summit Springs Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Positive attitude, great listener, knowledgeable, clear instructions, sound basis for recommendations, takes care of all services, willing to assist with digital instructions for electronic signing. ”

Lanie Brown
Thank you. We did well, didn’t we? I’m sorry your overall experience was less than 5 stars due to the frustration of third-party lender that failed to uphold contract closing date. I surely would have preferred to win a cash buyer for your property to avoid that risk and disappointment.

Cedar Mountain Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bosque Trail

Surveyed 3 years ago
Represented the Seller
4.30/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
5/5
Knowledge
5/5
Communication
3/5
Experience
4/5
Lanie Brown
I understand that my client and his trustee felt they went a long time without an update on transaction status and this diminished the real estate experience even though I presented a full-price cash offer and closed on time. I am sick of this year of excuses. I take responsibility, and I apologize.

Cedar Mountain Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lanie Brown is a very hard working, efficient and knowledgeable realtor. I can't believe that she responded my first text on New Year Day! She organized the marketing process and update to client each step. She utilizes the call, email, text to help and remind the client in order to make sure the closing process is mature prior to the closing dater. She protect the seller with setting a fair market price as well as to sale the property quickly. Great attitude, friendly and present way makes the seller comfortable. I will request her again if I would sell another property in the future.”

Lanie Brown
Oh, my goodness, your stellar review makes my day. Thank you so very much. It was a blessing to receive your message and request for listing service on New Year's Day. I look forward to keeping in touch and will be delighted to help with your real estate needs again in the future.

Bosque Trail

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We successfully closed a sales transaction and obtained the full value of our asking price.”

Lanie Brown
Thank you for being one of the first owners in Summit Springs to trust me with your real estate business when even the local agents had not yet heard of Summit Springs. It’s been an honor to serve you.

Cedar Mountain Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cedar Mountain Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lanie was knowledgeable helpful and kept us informed every step of the way. She was great at explaining everything. She worked hard to get our property sold even more quickly than we had hoped. I would definitely recommend her to anyone trying to sell their home or property. ”

Lanie Brown
Thank you for your kind remarks. It was an honor to market your beautiful property and represent you. Please keep in touch.

Bosque Trail

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Best realtor we have ever dealt with.True professional James Malek”

Lanie Brown
Thank you! It was a true pleasure to work with you as well.
Overall Rating
4.95/5
Rate based on 113 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience