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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
87 Surveys

Knollwood Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell was very knowledgeable about the area and knew exactly what we were looking for. She was very helpful in showing us different properties and getting us through the whole process! ”

Starlight Oak Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell and Deborah help me find the home that I need to be in. Very happy with my decision. ”

Turning Manor Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell was so patient & thorough! She willingly addressed different perspectives & the entire process was very pleasant!”

Willow Pond Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell is awesome! Full of patience & wanting to find just the right house for me!”

Old South Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell is far and away the best realtor we have ever had the pleasure of dealing with. She constantly kept us up to date on available properties and helped us refine our focus on the areas that appealed to us the most. With Nell, we felt more like family than just a client. We could not ask for a better experience.”

Santiago Cove Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Post Oak Timber Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Saint Michaels Court

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell is an amazing agent and an amazing person. This is our 2nd and 3rd House we have purchased with Nell as our agent. Her knowledge and guidance has been wonderful. We highly recommend Nell Osborn. ”

Huntington Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell went way above and beyond in getting this property sold. Very professional and knowledgeable. It was a long and hard process getting a clear title and she was great help in keeping us informed ”

Shillington Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Breton Bay Pass

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very responsive and thoroughly answered my questions. Simplified the overall process. ”

Stream Meadows Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I know Nell long ago, as she first sold me my house around 15 years ago. I liked her work and decided to give her the task of renting it; this is the second contract because of my satisfaction the first time. Thanks to Nell, she rented it this time in less than 15 days.”

Blackberry Cove Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Nell went out of her way to check on the vacant house, worked with appraiser to be sure that he had up to date information, and provided solid advice when needed. She supported a less experienced realtor during the process. Her experience and support made selling our home a great experience. This was the second time we worked with Nell and we were not disappointed. We highly recommend her. ”

Cambridge Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Woodbriar Court

Surveyed 3 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“A few times we didn't hear back about certain progress. Everything else was great and she's so polite and gracious dealing with difficult situations.”

Overall Rating
4.97/5
Rate based on 87 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience