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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
122 Surveys

Post Oak LN

Surveyed on Apr 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley Austin did a superb job under extremely difficult conditions and a very short timeline. I can recommend her without reservation. Nathan K. Schatzman”

River Glyn DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley is hands down the best realtor we have ever worked with. From her market analysis to helping us keep leaves clear when we were out of town to waffling buyers, she cooly and calmly handled the deal. She made excellent recommendations as to staging which we heeded, with great results. We are super satisfied how relatively stress free she made the experience ”

Briar Forest DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley went above and beyond in all areas ”

Mandell Street

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“There is nothing more to say A wonderful agent ”

Pine Reach Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ella Lee Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley treated us really well, and was very patient with our needs. If a home was priced high, she would let us know. She also has a good and reliable list of technicians for inspections. ”

Wilcrest Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley did a fabulous job and is a wonderful agent.”

Highgrove Springs Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bellefontaine Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is my 7 th home Kelley has worked with me and as usual she went above and beyond! She’s the best ! Sara ”

River Point Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley is awesome. She is very knowledgeable and was extremely patient with me. Our buyers were difficult to deal with but Kelley stayed positive and helped decrease the stress of a very stressful situation. She’s the best!”

Park Laureate

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley is the best realtor I have ever worked with!”

Wilcrest Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley was very knowledgeable, thorough and e great pleasure to work with. She’s also my agent for selling my house.”

Memorial Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Walton Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley has been our Realtor for years…. We have ALWAYS had a terrific experience with her! She looks out for our best interest and keeps us well informed while navigating through the contract process. She is knowledgeable and personable so the entire experience is seamless. We would highly recommend her to anyone buying or selling their home or investment property! She’s THE BEST! ”

Banks Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelley was very hands on and did a great job in guiding me through the home selling experience. Especially excellent in communication.”

Overall Rating
4.99/5
Rate based on 122 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience