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Client Experience Ratings

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26 Surveys

Fairhope Street

Surveyed 3 years ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
4/5

McDermed Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is my wife's and my first home purchase. Sally's expertise and demeanor inspired confidence and helped us to find the home we wanted and to handle touchier phases of the transaction. She was also a pleasure to spend all that time with. I would not hesitate to call upon her again nor to recommend her.”

Swift Boulevard

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Sally was tireless in marketing our house, holding open houses and following up with lookers who showed interest. She is well informed about the market.She walked us through a lot of details in listing, disclosure forms and responding to bids.She is highly professional. She is pleasant,outgoing and friendly to prospective buyers and other realtors. Would recommend her to any buyer or seller.”

Wickersham Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very helpful with the correct rental rate for the property. Also helpful with all the paper work! Attentive to details and able to get a renter quickly.”

Sheridan Street

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with other realtors over the years but have chosen to stick with Sally now for over 19 years. I bought my first duplex in Houston from her and then my wife and I bought our second duplex with her and then our single family home. All were in Southgate, which she knew inside and out. We then sold our second duplex and then our first duplex with her. She also was able to sell our friends duplex next door to our first one at the same time in a parallel transaction. She really knows this neighborhood and I can not imagine anyone finding someone with more intimate knowledge.....including when homes were sold and remodeled and design aspects and other events on every home in the neighborhood we ever talked about. Honest and friendly a real professional. Knows everyone associated with the neighborhood. Always gives the best honest guidance. Also works with a cool as a cucumber attitude with very difficult and unreasonable counter parties enabling everyone to work through it for a successful conclusion. Can't say enough positive. ”

Sheridan St

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Macarthur St

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Sally Luna was very knowledgeable, very efficient, communicated well and frequently. We were very satisfied with her service.”

Sally Luna
T.hank you Herman and Rozelle, It has been a pleasure to work you and your family once again. Your scurrilous honesty and concern for detail makes you a perfect seller. All the best, Sally

8th 1/2

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Strong expertise in getting house ready to show. Obtained professional consultation on exterior paint colors, interior staging. Her approach to selling the house was always professional and business like - guided us along the path of selling our "home" to selling our property!”

Oakdale St

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a pleasure working with Sally. She was very insightful and helpful and continues to be our friend and help us far after the purchase of our lot. I would highly recommend working with her!”

Sally Luna
Melissa and Mark, Representing you in this transaction was pleasure, and yes we forged a special friendship. I am always available to help as you move forward with your new home. Best, S

Goldsmith St

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Sally Luna
It was pleasure working with you and your family. Your rating was 5 out of 5. I am sorry the transaction is over. Best Sally

Southgate Blvd

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sheridan

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ Sally is knowledgeable, thorough, patient, and persistent. She represents your firm beautifully and is the best of the best. ”

Sally Luna
It was a pleasure to work with you. Your property was a delight to list and show. I appreciate you vote of confidence especially since you are an experienced commercial realtor and aware of best procedures and practices.

Murworth

Surveyed 8 years ago
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
4/5

San Felipe

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Sally Luna is a extremely competent realtor. My experience with her was flawless. She is honest and has exceptional "people" skills. I appreciate her thoroughness with all aspects of the sale of Unit 11A. She was 100% in my corner and always on top of every situation presented by the sale of 11A. You are lucky to have her on your staff! Nancy Guinee ”

Sally Luna
Nancy, it always a pleasure to help you with real-estate. I really enjoyed this transaction. You understood the importance of staging and it was fun to work on the project. Together we achieved a lovely setting. Best, Sally

Maroneal

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Upon one conversation Sally understood my situation completely and gave me excellent advice through the entire process of selling our house. We closed for the asking price within just a few weeks of putting it on the market. I would definitely recommend Sally to anyone interested in buying or selling a home.”

Sally Luna
Thanks for the recommendation. It has always been a pleasure to help your family with real estate transactions! This transaction had an unusual set of challenges and I must admit the results were exciting to achieve. Best, Sally
Overall Rating
4.94/5
Rate based on 26 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.85 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience