Do you leave feedback after showing a property?

Status: Open
Jan 04, 2015 Views18,457 Answer a Question

Number one complaint from sellers is that agents do not leave feedback. If you know that the seller is expecting to hear from you why do you not make the time to leave feedback?

About 9 years ago
Yes, I provide feedback after showing a property although sometimes I get really busy and may not get around to it until a week later. I'm always impressed when a realtor calls and ask for feedback within 24 hours.
About 9 years ago
Most of the time but sometimes you get to busy which i think is completely understandable. I always do when agent asks me directly rather than the automated system.
About 9 years ago
I do provide feedback about 90% of time. I do it as a professional courtesy but also hope it the agent uses the constructive feedback to bring any items such as smells, sellers being home, etc to that particular Seller's attention so it can be remedied.
About 9 years ago
Yes i do! I make every effort to do so within 24 hours.

It's an important aspect of the job as a real estate professional to do, especially if an agent is selling a home who expects or wants to receive feedback from buyer agents.
About 9 years ago
I always provide feedback. Every time. I wish more agents did this.
About 9 years ago
Yes, I make every effort provide feedback, even if it's a short "Home showed well" or "Home does not meet client's needs" response. I try to treat others the way I would like to be treated, and I always like to receive feedback! :-)
About 9 years ago
I always take notes during showings if not for my buyer, to provide good feedback for the sellers. After viewing a number of homes - they all begin to blur unless they stand out as very bad or we are submitting an offer. I would assume that agents who don't take notes don't offer feedback because they simply can't remember what the home looked like.

I agree with Veronica that it is a professional courtesy and all agents are appreciative of it. My sellers appreciate the courtesy so they know why they have had showings and no offers. I especially give feedback if there is something the seller might be able to do in the future to help with a sale - i.e. if the home had an odor, or simply painting or removing some items or their "friendly dog" really wasn't that friendly.

I tend to like open format responses so I can write explanations if needed. The "check the box" templates sometimes don't allow to share a buyers response if it doesn't fit in a category.

I will be honest though that I am noticing an increasing number of agents scheduling their own showings and not using a showing service which will send feedback reminders....if I'm not reminded I will often forget to provide feedback.
About 9 years ago
I provide feedback. On the occasions when I didn't it was because I was so busy with the buyer, and with other clients, that I just couldn't get to it. In those situations I appreciate the agents who phone or text a short reminder they would like to receive feedback from me. Even a week or more after a showing, if the agent that I may have overlooked still wants feedback and reminds me to give feedback I can usually go to my notes to give the feedback. Or will phone the agent at that time.

It's a professional courtesy to give feedback.
If there's a danger, like the smell of gas, vicious animals/pets, or rodents etc, I will phone/text the listing agent on the spot!

Even very neutral feedback is okay. Simply saying "the home did not meet the buyer's needs" is letting the agent know the home showed well but buyer isn't interested. Or, give constructive feedback about what caused the buyer to pass on the house. But, be careful; with constructive feedback. If I have serious feedback to give, that requires a receptive audience, I don't fill out an automated request form. Instead I phone the listing agent to let them know I do have quality feedback to give and ask if they can handle hearing the truth. Sometimes filling in a form or sending an email does not convey the spirit of positive intention you want to convey; so a phone call is best.
Disclaimer: Answers provided are just opinions and should not be accepted as advice.
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