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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
43 Surveys

Mountain Cliff LN

Surveyed on Apr 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is awesome ”

Chelsea WAY

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I cannot say enough about our Realtor, Karen Dean-Fennell . Everything ran very smoothly and we had absolutely no issues with any step in the process. She was our advocate, understood our needs, and handled every detail with knowledge and class We highly recommend Karen ”

Arbor Forest TRL

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is the perfect realtor We are new to Houston and she explained everything we wanted to know, above and beyond any of our expectations. Karen made the house buying process a breeze.”

Pear

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is a one in a million agent This was our 4th transaction with her yet she still gave us the attention and communication as if it was our first Each experience she has gone above and beyond to ensure that negotiations were fair and that we closed in a timely manner- even when odds were against us Her dedication and drive is unmatched It is difficult to find an agent that you can fully trust and we found that in Karen Purchasing selling a home can be an extremely trying time but knowing Karen is there to guide us and handle situations that arise gives us comfort We always look forward to working with her again ”

Marina Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bird of Paradise Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen was very knowledgeable in real estate to include leasing properties, she went above and beyond despite this was a last minute house hunting trip!! Highly recommend her! Her energy and professionalism are a perfect match to what real estate requires. Thank you Karen!”

Middle Creek Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen listed to our wishes and needs and while we were adjusting what we were looking for she kept finding exactly what we have asked for. Throughout the whole process she answered every question quickly and was prepared well at every showing. Overall Karen did an outstanding job and we would definitely recommend her to anyone looking for a new home! ”

Leaf Forest Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Karen Dean-Fennell
Thank you for trusting me through the process of selling your home. I wish you the best in this next chapter of your lives.

Aspen Pass Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is extremely knowledgeable in the real estate business. She always answers my calls. If she is not available, she texts to let you know when she will be available. She kept in contact with me in the evening time when we had a few hiccups with the loan process. I would most definitely use her again!”

Karen Dean-Fennell
It was my pleasure helping you in the new journey for your family. I’m so excited for all of you! Thank you for the nice review!

Avon Way

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lucknow Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Loved working with Karen”

Karen Dean-Fennell
Thank you! It was my pleasure working with you! I can’t wait to celebrate in your beautiful new home!

Maidens Crossing Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen was helpful, reassuring, and exceptionally competent in an insane market. She got us our dream home and she was fantastic at handholding when times were stressful. ”

Karen Dean-Fennell
It was my pleasure to help you find your dream gone. Thank you for trusting me in this crazy market. Can’t wait to visit you in your beautiful dream home!

Robin Park Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is exceptional knowledge, thoughtfulness and consideration. ”

Karen Dean-Fennell
It was a pleasure working with you! Thank you so much for the kind words and I can't wait for you to make Kingwood home!

Magnolia Point Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen is the realtor everyone hopes for when purchasing or selling a home, and we are so thankful she was there to represent us! We have worked with her through both buying and selling, and she made each experience a great one. Our transactions were in short-unusual, difficult and high stress. Karen made sure that she was always transparent with us, gave us her honest recommendations and truly helped us keep our sanity through the processes. I can 100% without a doubt say that we would not have purchased our new house and sold our old without her sticking by our side. It is easy to see the dedication Karen has with each of her clients. She truly goes the extra mile to make sure that she understands what your end goal is and does whatever she can to make that a reality. With a financial decision as large and important as purchasing a home, making sure you have the right person representing you is everything. Karen is it! Her knowledge in the industry, negotiation skills and positive attitude makes working with her an absolute pleasure. She made our dreams come true and we are thrilled to begin a new chapter in our lives!! ”

Karen Dean-Fennell
As you mentioned, both transactions were unusual. Thank you for trusting me through the process and never giving up on your dream. It's clients like you that help bring passion to what I do and it is more than just a job to me. So thank you for your continued support!

Trailwood Village Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Outstanding above and beyond service!”

Karen Dean-Fennell
Working with clients like you make my job so easy. Thank you for the great compliments and high marks. Thank you for trusting me with the sale of your home.
Overall Rating
5/5
Rate based on 43 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience