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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Explorer Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our experience with Jo Anne Johnson, and her team, especially Kim, was spectacular. The professionalism we experienced reflects how truly important it is to choose the right agent, and we did that with Jo Anne Johnson. Thanks for this seamless process.”

Jo Anne Johnson
It takes two - as in having awesome partners! Thank you for allowing us to serve you - the pleasure was all ours!

Lake Shore Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Troy did a great job helping me through a stressful situation. I am so happy with my new house which is less than a mile from my daughter's house.”

Renly Ridge Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Larissa was great! We are thankful for her guidance and assistance all the way through, from looking at rentals to helping coordinate a lot of stuff with the landlord. :)”

Pavilion Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne is by far the best realtor we’ve ever had. Her team is superb on all counts, and she is even better. We cannot say enough about the experience … from our initial meeting, to Jo Anne’s super advice on upgrades that truly made a big difference, to her stager (we followed her advice to a ‘T’ and what a difference it made, as well), to all the help with the closing. Working with Jo Anne is wonderful. We cannot recommend her and her team highly enough!”

Jo Anne Johnson
It was a dream working with you, and appreciate your hand in partnership. Im only hoping that we can convince you to stay in the Houston area! Much love to this very fine couple!

Mirror Ridge Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I worked with Suzanne Ross and she will be my realtor going forward. She comes highly recommended and I cannot say enough about our experience with Suzanne. It was amazing!! My wife and I were relocating from Denver, CO to Houston, TX and didn't know much about The Woodlands. We met Suzanne during an open house we stumbled across and immediately made a connection. She was very personable, friendly and knowledgeable about the area and current market. Suzanne helped us with the process from beginning to end. During a work relocation, there are so many things to handle, not to mention needing to be in multiple places at once. Suzanne went above and beyond to make our transition smooth. She toured houses for us when we couldn't be there, gave us open and honest feedback, and even checked in on us to make sure all our questions got answered. Once we found a house, she was very generous in walking us through the process and paperwork. Again, she went above and beyond helping us stay on schedule with getting to closing and explaining in detail what was happening at the current process. I can't thank Suzanne enough for the generosity she showed my family and I. In talking with my friends that have been through the home purchase process, no realtor compares to Suzanne. They did not experience the kindness, friendliest, and the knowledge that Suzanne brings to the table when you work with her. Not to mention she always greets you with a warm smile and tells you to call her anytime, and she means it!! :-) Thank you Suzanne for helping us find our dream home! We are proud to call The Woodlands home. ”

Jo Anne Johnson
Im flattered and humbled by your kind words! Im thankful our paths crossed at that Open House and it was my pleasure to work with you both!With Gratitude - Suzanne

Blissful Ridge Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa Hoogenboom was outstanding. She understands the market, came with lots of market data and appropriate documentation for every home we looked at, and provided great advise about the purchase and closing process. She took a lot of stress off me as we worked through the process.”

FM 1486

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lisa Hoogenboom is our realtor and she is phenomenal! She is very knowledgeable and if she doesn’t know an answer to a question she finds it for you. She is very responsive and works her butt off to find you what you’re looking for! I would recommend Lisa hands down over anyone in the area! Such a great lady! ”

Jo Anne Johnson
I enjoyed every minute we spent looking at property and hearing about your dreams! Cant wait to watch them come true! You all inspire me. ...Lisa

Dulcet Hollow Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor, Suzanne Ross was very responsive, professional and friendly. Any time we needed assistance on anything throughout the process she was there to guide us. She made the entire process of buying a house less stressful. HIGHLY recommend Suzanne and the Jo Anne Johnson team. ”

Jo Anne Johnson
Thank you for these glowing remarks, which we hold as a torch for doing better and better because of you!

Rustic View Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne Johnson and her team did a superb job in getting our home sold! She is the best!”

Jo Anne Johnson
A repeat client, and honored to work with this investor group over several years!

Sika Deer Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a joy to work with Jo Anne and her team. They did a superb job of pricing my home, marketing it, and getting it closed quickly. They were also very supportive throughout the process. They truly practice their commitment to serving their clients well. I highly recommend Jo Anne and her team. ”

Beckonvale Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne Johnson and her team assisted us this year with selling our home and buying another beautiful property last month. Everyone was very professional and make things so simple. Buying a home in a seller’s market was so challenging, but with the tremendous help of our realtor Troy Johnson it was so smooth. The staff at Jo Anne Johnson Reality, has been so kind and helpful, that it feels like we have made new friends forever. Jo Anne, however, stole the show with her expert experience and helpful advice. Her in-depth understanding of the area and the home buying process was invaluable. We really appreciated Jo Anne’s hardworking, honest, and most importantly kind and her ability to anticipate and adjust to our needs. She is a true professional. We would recommend Jo Anne, Troy and the team with 5 stars and more if possible! ”

Edgewater Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne and her team were absolutely wonderful from the beginning to the end! We had a great experience and always felt like Jo Anne was there to support us. Thank you for making our transition a smooth one…from the advice, to staging, to negotiating, and finally to closing!! ”

Jo Anne Johnson
Always a delight to have the opportunity to meet new clients and friends for life! We are honored to do our part in helping you move forward with ease and great results!

Blue Duck Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jo Anne is the consummate professional who remains focused on her client's needs. She is very good at negotiating, which in our case, is a Buyer Agent. She has the highest integrity standards and her preparation for the home selling meeting is very detailed. She has her pulse on the market which is quite challenging today. She set out the market sales price and we were blessed with a full-price offer in just a few days!! I do not believe there is a better real estate agent in The Woodlands and Conroe area. This is the second time we worked with her and would do so again except we moved out of Texas...”

Jo Anne Johnson
I couldnt be more humbled by these remarks, and it highlights a charge to keep for my team and me in serving our clients to our utmost! Will miss these clients/friends, but look forward to get-togethers in other places!

Dortmund

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Jo Anne Johnson
Very fortunate to help this sweet family buy and sell this fabulous home, and looking forward to their next chapter!

Summer Storm Place

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne is a super star - always. I've bought and sold with her many times over the years and she treats every client like family and every transaction like it's the number one priority for her. She has a great team and a great attitude and her connections are second to none. She's just the best. ”

Jo Anne Johnson
Super humbled by this, and even more grateful to know and serve this client many times!
Overall Rating
4.98/5
Rate based on 684 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience