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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
198 Surveys

Surveyed on Jan 17, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tracie, with The Connell Team, was amazing. We had an opportunity come up at 5 pm on a Friday that gave us 3 days to up and move. Tracie was ready Saturday morning with a plan to help us sell and found us a rental within our deadline. She's our superhero who helped in every way she could from helping us get ready to show, to juggling multiple offers. I simply cannot recommend her and The Connell Team enough! 10/10”

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our case was difficult for several reasons. Jackie was always ready to help us through the difficult times and the many questions we had, with compassion, kindness and her ever present professionalism and patience, In the end, everything worked out and we are through the transition better off than we even dreamed. She fought hard for us and we are appreciative.”

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very professional and knowledgeable. Received great service from them.”

Surveyed 6 months ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would highly recommend Jamie and the Connell Team. I had used Jamie to purchase the home 5 years ago and when I needed to sell the home reaching back out to Jamie was a no brainer. She is very professional and extremely knowledgeable of the industry.”

Surveyed 7 months ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was the third house that Jackie has helped us with. We know her to be a very professional and competent Realtor. We trust her judgement and value her friendship. Our house sold quickly, and we purchased a new house just the perfect size for my husband and I, downsizing to a great neighborhood. Thank you Jackie. You are our realtor for life, specially now since you are helping our son and his family find a house too, Things were handled in a very professional and courteous manner. The Connell Team with Gary Greene Realtors are the best Realtors in town! Thanks to you, Jackie, and the Connell Team we are happy with our new home!!”

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Tracie is super knowledgeable and helpful. I couldn't have asked for a better person to work with. Tracie is an outstanding person in general. Incredibly nice and respectful. My partner and I would love to work with her again soon! She made the entire process as smooth as can be and was very communicative. She would also answer any questions we had regarding the home building experience. I very strongly believe she is the best person to work!”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our second time working directly with Tracie and she has also helped several family members. We love her work ethic and will continue to rely on her and her team for our real estate needs.”

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jaime is the absolute best! I always felt like she was looking after my best interests as a seller. She made sure my marketing was on point, that my selling price was reasonable and fair to both parties and always was available for any questions. I have used Jaime and her team a few times now and would recommend them to anyone looking for a friendly, efficient and helpful team!”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jackie was such an amazing asset while going through the home buying process! She helped clarify everything we needed, and was great at representing us for what was in our best interest. She also helped with streamlining all communication throughout the entire process - taking a huge weight off our shoulders. I will definitely be recommending her to everyone!! ”

Surveyed 11 months ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was an out of state seller of an estate home Jackie Horton went above and beyond as my agent. with special regards to make necessary repair to the property arrangements.”

Surveyed 1 year ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
2/5
Start FullStart FullStar EmptyStar EmptyStar Empty
Competency
1/5
Knowledge
2/5
Communication
2/5
Experience
3/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jaime Connell was fantastic to work with. She found homes for other members of our family and we knew we wanted to work with her when it came time for us. Being first time home buyers she was very patient with us. Answering questions, providing recommendations, and being there every step of the way. This volatile market was not easy to navigate but her experience was invaluable. We had a modest budget and after a long search it felt we would never find anything but Jaime was always optimistic. We couldn't believe when we finally found our new home in November. Everything went so smoothly and by December we were moved in. For the holidays you can't beat home sweet home. Thank you Jaime! We are so thankful!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.89/5
Rate based on 198 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.84 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience