Client Experience Rating
Exclusively for Platinum Subscribers
Rating system for real estate agents
REALTOR® Rating Criteria
Clients will be asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This rating model will allow a REALTOR®’s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
Competency
- Agent explained process clearly, ensured paperwork was correct, use of technology, negotiation skills, attention to detail, represented and protected my interests.
Market Knowledge
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- Agent was knowledgeable of market, neighborhood and community.
Communication
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- Agent kept me updated, responded timely, communicated based on my preference.
My Experience
- Agent understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor® to a friend or colleague.