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Carolyn Kay Horacefield

UTR-TEXAS, REALTORS

"Your Real Estate Needs: We Listen, We Care, AND We Deliver with Compassion"

Overall Client Experience Rating


4.97




4.97 / 5.00
Based on 53 Completed Surveys

Competency

  4.94/5.0

Market Knowledge

  4.96/5.0

Communication

  4.98/5.0

My Experience

  4.96/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Diana

Represented the Buyer

- Survey On 08/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay, understood our needs and found the property we wanted by staying up to date on the market and responding immediately to a listing. She was a joy to work with and we would recommend her for your next real estate transaction.
If you were the Seller in this transaction and above information is incorrect, please click here.

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Agent Comment:
Thank you, Renee, for choosing me as your REALTOR. I appreciate your confidence that we would find the property that would fit your particular wants and needs. Thanks for being prepared and quickly following our guidance. The turn around on this transaction from showing until closing was completed in 8 business days! That is team work at its finest. Thanks again and I look forward to the next opportunity to serve you.
Street Name: SEAWALL BLVD

Represented the Buyer

- Survey On 08/08/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay Horacefield was very knowledgeable and patient with us. They found out what we were looking for and helped find it. We are so happy with our purchase. As business owners we know the importance of trusting people and we are glad we found trustworthy people to help locate our property.
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Agent Comment:
Elaine and Luke, thanks for choosing me to be your REALTOR. Thanks for your loyalty while we located the right property for you. Knowing what you wanted to be close to and what you enjoyed doing while at the beach was a tremendous help. A special thanks for the continued communication throughout the entire transaction. We truly enjoyed working with you and look forward to seeing your property when you get your special touches finished. Always here to be of help. Kay Horacefield
Street Name: Fauburg Drive

Represented the Buyer

- Survey On 08/04/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay went above and beyond to get my family and I into our dream home. I highly recommend her.
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Agent Comment:
Christine, I am so happy that you are in your brand new beautiful home. Thank you for choosing me to represent you as your REALTOR. Kay
Street Name: Palm St

Represented the Seller

- Survey On 08/02/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay went above and beyond to get my family in our dream home.
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Street Name: Cherry Hills Dr

Represented the Seller

- Survey On 07/21/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
First rate experience working with Call Kay. Highly recommend this Real Estate Agent.
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Agent Comment:
Fran and John, it was my pleasure to work with you on the sale of your home. Thank you very much for choosing me as your REALTOR. You listened and followed our guidance before listing, during marketing your property and through the entire transaction. That really made the difference in helping me achieve my goals of giving you a 5-star experience. I want to let you know how much I appreciate you taking the time to write your review.
Street Name: Crimson Coast Dr

Represented the Seller

- Survey On 07/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Its always a pleasure to work with Kay
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Agent Comment:
Paula and Greg, once again I thank you for your loyalty to me as your REALTOR. Selling this home and then getting you into your new home was an honor and a pleasure. Thank you for sticking with me and getting the details worked out. Kay
Street Name: FM 977 W

Represented the Buyer

- Survey On 07/14/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Wonderful experience with Call Kay. Very professional and competent.
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Agent Comment:
Fran and John, it was our pleasure and honor to assist you in your purchase. Thank you for choosing me to be your Realtor and work on your behalf. Kay Horacefield
Street Name: Summer Cape Ct

Represented the Buyer

- Survey On 07/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay always does a great job.
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Agent Comment:
Sandy, this was a dream come true for you and I am delighted that everything worked out for a great closing. You got what you wanted and I know you will enjoy making many wonderful memories there. You got your beautiful home and your hot tub! Kay
Street Name: Golden Cape Dr

Represented the Seller

- Survey On 07/27/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kay is very knowledgeable and professional. And was very helpful in all aspects of this sale.
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Agent Comment:
Sandy, thank you for your response and valuable feedback. It is a pleasure to work with you. Thanks for following my advice and guidance. Preparing your home for a great presentation on line and in person really paid off. We were able to go under contract right away and achieve your goals. Thanks again for being one of my repeat clients. Kay
Street Name: La Escalona Dr

Represented the Buyer

- Survey On 05/04/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
You couldn't ask for a better realtor! We made a huge move a cross the country- Kay went above and beyond to show us the area when I flew down to Texas. Her communication, understanding of what we wanted and hard work is outstanding. She always got back to us immediately with the information we needed. Kay and her husband were born and raised in the Houston area, they know Houston like the back of their hand. It is unbelievable that Kay found us a house that is exactly what we wanted, in the location that we wanted... fast! She is super professional. She is also caring- calls to see if I need help finding doctors, grocery stores etc. We can't say enough, she deserves more than 5 stars!!!
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Agent Comment:
Thanks, Erica and Emi! working with you and your children was fantastic. What a great experience for us to help you with this long distance move and help you with your questions, concerns and finding the home that fit your needs as well as your dreams. You helped in letting me know what you wanted during the entire process. We look forward to continue working together in the years to come and keeping the communication on going. Welcome to Texas!
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