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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Chapel Rock Court

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Glendavon Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shana was absolutely amazing and helped us greatly on a very professional yet personal level. She was an excellent communicator and always replied in a very short time and kept us in the know about new houses and landlord replies. With my criminal background, she still got us into the exact house that we loved the most and provided us with peace with her confidence in her efforts and the whole process. We really loved the experience. ”

Kirkwood Road

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are repeat customers and would not use anyone else. Very satisfied!”

Longmont Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Manette Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Tall Canyon Court

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We explained our situation to Bob and he was very attentive and had Shana go to work for us. Shana was outstanding from start to finish! We were new to the area and she understood our situation and worked hard to find a home for us in a great school district. She took a lot of stress out of the process and we appreciate her very much. I can't imagine ever using another real estate team! ”

Bannermans Way

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Windy Canyon Lane

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amazing team, amazing realtors and one AMAZING experience. Highly recommend the Bob Christian team. Shana and Bob don’t treat you like clients, they treat you like family. Highly recommended to any and all who need an agent.”

Breezy Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is an excellent agent! She works very hard for her clients, has great communication and is very knowledgeable. We will definitely be using Susan on future purchases! ”

Lavaca Ranch Ln

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We really loved working with Shana Polasek. She was quick, super friendly and very knowledgeable of the area. Highly recommend her!”

Mercer Drive

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Allen made our experience locating and purchasing this property FIRST CLASS. ”

Park Lane

Surveyed 6 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“Bob was incredibly knowledgeable and communicated often and quickly. We would highly recommend him. The only downfall, and it was no fault of Bob's, was Hurricane Harvey definitely had an unpredictable impact on the real estate market at the time our house was listed. ”

Chestnut Falls Drive

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are working daily to get settled into our new home in Fairfield and although we had some challenges in the home itself only brought about by the sellers, which we continue to work through, we have only the best things to say about our realtor, Susan Allen and her firm. She worked tirelessly to find a home in the neighborhood we wished to relocate into with the requirements on our "must haves" list. We love our new place. It's warm and slowly becoming inviting and as they say "our forever" home! Thank you again Susan for keeping us on track, keeping our morale up when it faltered and reassuring, especially me, that we would find the right home all in due time. You and your firm are consummate professionals, always ready to boost lagging spirits and ever looking out for another property if the last was not quite right! Thanks! ”

Saddlehorn

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Misty Shadows Drive

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had not purchased nor sold a home in almost 40 years so we had lots of moments of anxiety! Our realtor, Susan Allen, was there every time we had a new question, old question or repetitive question, it made no difference to Susan. She worked with ud, she was knowledgeable and made sure we didn't wander down any blind alleys nor waste our time in what might prove to be useless discussion or negotiations. Professional, personable and attentive a perfect combination needed in a realtor and we had this in ours. We would highly recommend our realtor, Susan Allen and her firm Berkshire Hathaway and Anderson. ”

Overall Rating
4.97/5
Rate based on 239 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience