One of my buyers is a brilliant neurosurgeon, top of her class in med school, but she doesn't have a clue about etiquette rules with real estate agents. Nor does she understand why some listing agents have yelled at her when she calls them. In her mind, she hasn't done anything wrong. She is only trying to find out information about a house for sale.
Real estate agents love working with people, but there are always clients who may unintentionally cross the line. Here are a few simple protocols you can use while shopping for a home that will keep you out of hot water and on good terms with real estate agents.
Be respectful, use common courtesy and don't expect an agent to drop what she is doing to run out and show you a home. You are probably not that agent's only prospect or client. And if you are, lord help you.
Do not make an appointment with an agent and then forget to show up.
If you are running late, call and let your agent know when you expect to arrive.
At the time of writing, Elizabeth Weintraub, CalBRE #00697006, is a Broker-Associate at Lyon Real Estate in Sacramento, California.
Do Not Call the Listing Agent If You Are Working With a Buying Agent
Listing agents work for the seller, not the buyer. If you hire the listing agent to represent you, that agent will now be working under dual agency.
If a listing agent shows you the property, the listing agent will expect to represent you.
Listing agents do not want to do the buying agent's job. Let your buyer's agent do her job.
At the time of writing, Elizabeth Weintraub, CalBRE #00697006, is a Broker-Associate at Lyon Real Estate in Sacramento, California.
5
Practice Open House Protocol
Ask your agent if it's considered proper for you to attend open houses alone. In some areas, it's frowned upon to go to open houses unescorted.
Hand your agent's business card to the agent hosting the open house. Sometimes this agent will be the listing agent, but often it is an agent also looking for unrepresented buyers. Announcing you are represented protects you.
Do not ask the open house host questions about the seller or the seller's motivation. Let your agent ask those questions for you.
At the time of writing, Elizabeth Weintraub, CalBRE #00697006, is a Broker-Associate at Lyon Real Estate in Sacramento, California.
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Disclaimer: The views and opinions expressed in this blog are those of the author and do not necessarily reflect the official policy or position of the HRIS.