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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Locke Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy and Cathy are amazing!!! We loved working with them. You can’t find a better duo in Houston.”

Perthshire Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy and her team were amazing throughout the entire selling process!!”

Santa Fe Springs Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy Bernstein is by far the best realtor in Houston, Best knowledge in any field. I would strongly recommend Bernstein Realty.”

Electra Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy is an unrelenting advocate and is the best agent I've ever seen in action. She is the kind of person who tells the truth, gives recommendations and leads the way when you need and is able to give you space to make personal decisions when you need time to think. She is a raging ball of amazing energy and I will forever remember her staying up until 2AM to strategize about our approach to purchasing this home. Furthermore, the sellers of the property were less than savory and Amy remained the consummate professional when dealing with them. From the first phone call to the closing date -- our experience with Amy and her associates were precise and professional. It was actually a remarkably fun experience and our experience with Amy was incredible. Thank you Amy -- we are clients for life and we look forward to future representation. ”

Betty Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Holly Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We’ve had the pleasure of working with Amy on multiple transactions and she is simply the best. There is no one else I would rather have representing my interests on a real estate transaction. She knows the market, but more importantly, she takes the time to really understand her clients’ needs. Aside from her professional expertise, she is such a great person. We are lucky to call her our agent, but even luckier to call her a close friend. Amy’s the best! ”

Oberlin Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Linkview Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Orchidea Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy is the greatest. We did not know her before our first phone call a few month ago. Since then she took us under her wing like we are part of the family. She has amazing experience and wisdom. We love her.”

Underwood Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy Bernstein and her staff were incredible! They are knowledgeable, responsive and most importantly treat you like family. We used Amy Bernstein to buy and sell this home and will certainly return to her for our next purchase. ”

Hedwig Road

Surveyed 2 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Amy knows this area and market extremely well. Super helpful in quickly finding us a home and is great, genuine person too. ”

Amy Bernstein
Thank you so much for completing the survey and for the nice ratings. Can you please let me know where i could improve on communication?

Woodbury Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Kuhlman Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy Bernstein and her team are excellent - they were professional and have deep knowledge of the Houston market. No one works harder - time and time again they went above and beyond. We were lucky to have them as our realtor and would use them again. ”

Blackberry Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“AMY: You are the bomb. We love you to pieces and think you are the best realtor. Thank you for making us feel like we were VIPs, for being thorough and detail-oriented, for learning along the way, and for just being all around knowledgeable and awesome!”

Rosastone Trail

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Amy is a true professional, we wouldn’t use any one else!!!!”

Overall Rating
4.96/5
Rate based on 299 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience