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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 235 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: OAK HARBOR

Represented the Seller

- Survey On 02/28/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I am satisfied with Susan's work very much. I had a tenant withdrawal and finding for a new tenant at the same time. I was a loss for sudden tenant withdrawal, but her quick correspondence was able to feel relieved. After that, the new tenant was found early and was able to reduce a vacancy period. She gives me a perfect response by one-stop service until negotiations of the withdrawal, repair after the withdrawal, the offer of the new tenant, care after the tenant entering. I recommend her property management. Thanks, Susan!
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Agent Comment:
Thank you for the compliment. I am glad we were able to recover fairly quickly from losing our previous tenant. We had a five member team to attend to every little detail to make sure we could get the house back into tip top shape quickly, and to make sure the best possible tenant could be selected. Thank you for trusting me to handle all of your properties in Houston!
Street Name: MEADOW ARBOR CT

Represented the Buyer

- Survey On 02/24/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Vanderpool Ln

Represented the Buyer

- Survey On 03/03/2016
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Highly professional in knowledge and experiences as well as truly competent in communication and negotiation, she always has profound understanding of her clients’ expectations and knows how to make them possible. She loves her job and willing to meet difficult challenges together with her clients. Her fair view and realistic comments are precious for such an important life event as seeking a house to live in.
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Agent Comment:
My dear tenant, thank you for being so patient and kind! This transaction took many twists and turns, beyond even my wildest imagination. All throughout, you were calm, understanding, rational, and open minded. I really appreciate your tolerance. No matter what happens going forward, I will always be there to support you. -Susan
Street Name: Hillside Oak Ln

Represented the Seller

- Survey On 11/11/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My experience with Susan Annoura was amazing. I have known Susan for 5 years. She was the leasing agent for my house when it was rented to a wonderful family from Japan in 2010. She managed the renting of the house flawlessly. She found my apartment in Houston that has been a great living experience for me. She was most recently my realtor for selling my house. Her skills, expertise, judgement, attentiveness, and attention to detail were outstanding. I was at ease with Susan as my realtor. I recommend her highly to anyone looking for a realtor to find or sell a home.
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Agent Comment:
My dear friend, Joanie, Thank you so much for your kind comments. Our relationship does go WAY BACK, doesn't it!? We have been through so many transactions together and I was so glad when you chose me to be your realtor to sell your beloved home. Congratulations on closing this precious chapter of your life and know that I will always be around to help you with your real estate needs, (or any needs for that matter!). I treasure you and our friendship! Susan
Street Name: Island Hills Dr

Represented the Buyer

- Survey On 10/16/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was a super realtor for us. She worked hard to negotiate on our behalf not only on the price, but also on our repairs. She kept us up to date on all our deadlines and worked hand in hand with her trust lender, Paul Stack. We moved to Clear Lake from New York and it was good to have someone with local knowledge to answer all our questions. Susan was so prompt in responding to us, we often wondered when she had time to sleep! Thanks for everything, Susan!!
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Agent Comment:
You are very welcome and thank you for your kind words. Congratulations on your new home and Welcome to Houston!!
Street Name: Craighurst Dr

Represented the Seller

- Survey On 10/15/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was excellent, she guided us through the process with expertise and grace. We sold in 1 day, thanks to her! I would recommend her to everyone and plan to use her again next time we buy and sell. Susan is honest, fair, genuine, and professional... Not something you encounter every day. A+++
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Agent Comment:
Thank you Verr and Derek for trusting me to handle the selling of your amazing house. Your open house was quite the community event with so many people coming to see your fascinating home! Our marketing strategy and successful closing was due in large part to you two's hard work and cooperation. Kudos to the buyer's lender, WF. I had to say I had my doubts but even they came through perfectly! Congratulations again. Super happy for you!!
Street Name: Sun Harbor Dr

Represented the Buyer

- Survey On 09/13/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Sun Harbor Dr

Represented the Seller

- Survey On 09/13/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan knew the market well - advantage of local expertise. She listened to my timing objectives and overall plan and went above and beyond to make it happen. She did an excellent job communicating with all parties as to get to a fair and productive outcome. All in all an excellent experience with an exceptional realtor.
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Agent Comment:
Thank for the kind words, Leo! Excited that everything went to smoothly from beginning to end. The remodeled kitchen turned out beautifully and the tenants were very pleased. Thank you for trusting me to handle everything for you! So far, so good! Susan
Street Name: Orchard Mountain Dr

Represented the Buyer

- Survey On 08/31/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Went above and beyond on every item!!! Highly recommended!!!!
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Agent Comment:
Thanks, Kevin! It was a fun summer working with you on this transaction. I am glad you got it and wish you all the best, always. Let me know if there's ever anything else I can do for you. Susan
Street Name: Sun Harbor Dr

Represented the Buyer

- Survey On 08/24/2015
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was a pleasure to work with and provided exceptional service. She identified a property that met my needs and helped all along the way to help get it to contract and closing. She understood the market well and was extremely responsive to my questions and needs. A terrific buying experience thanks to a top notch realtor.
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