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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 235 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Chestnut Springs Ln

Represented the Buyer

- Survey On 06/25/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you for your high ratings. My staff and I are so glad you got such a super nice house. We will always be there for you if you need help. Text, call, or email and we'll be there! Susan
Street Name: Chestnut Springs Ln

Represented the Seller

- Survey On 06/27/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her team are wonderful. From the beginning to the end, I could count on Susan for advice and guidance. I have bought several rental properties with Susan already and highly recommende her for buying investment homes, finding qualified tenants, and follow up management.
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Street Name: Emerald Lake Ct

Represented the Buyer

- Survey On 06/24/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan did a fabulous job. She is so dependable and trustworthy. We highly recommend her.
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Agent Comment:
Thank you!! It's always exciting to have a repeat customer. Thank you for always putting your faith in me. I am glad we got such a nice property!
Street Name: Richmond Ave.

Represented the Seller

- Survey On 06/20/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Kudos to my agent Susan Nguyen for all her help with this transaction! So glad things went so smoothly for everyone!
Street Name: Glf Freeway Nit

Represented the Seller

- Survey On 06/07/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thanks!
Street Name: Lochmere Ln

Represented the Seller

- Survey On 06/07/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is very professional and really really helpful. I will work with her again next time.
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Agent Comment:
Thank you! Glad we could find a well qualified tenant for you so quickly. I look forward to finding someone for Kelley Creek just as fast! Susan
Street Name: Gulf Fwy

Represented the Seller

- Survey On 06/06/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Perfect!
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Street Name: Collina Springs Ct

Represented the Buyer

- Survey On 05/17/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My experience with Susan Annoura was just exceptional!!! I started to contacting her when I was still in Japan preparing my departure to Houston. My first contact with Susan was by email but she replied within several minutes in spite of huge time different between Houston and Tokyo and I was amazed of her reactivity. after I got here, I continued exchanging emails with Susan who was always available to answer to any questions I had on the housing situation in Houston. She has a great level of knowledge about the local market and because of her family background, she also understands the special needs of Japanese expat and family which was also very much appreciated. Since she speaks Japanese, it will also be a great advantage for Japanese family to rely on her when you want to better understand details of the lease contract. And of course, thanks to her help, we were able to find an ideal house we wanted! Not only Susan but also her team at the Annoura Realty Group, especially Shantel Looker also helped us alot in arranging our visits. After we signed the lease contract, Shantel also helped us setting up the electricity, gas and water accounts which was another useful plus. I strongly recommend to consult Susan if you are planning to move in Houston area, whether you are Japanese or not, since she is so efficient and professional for what she is doing. You should either call her or send her an email and you will quickly know why. I hope Susan would be much more known to the Japanese community in Houston area since she is just a pleasant person to deal with.
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Street Name: Aspen Hills Dr

Represented the Buyer

- Survey On 05/17/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Chestnut Springs Ln

Represented the Buyer

- Survey On 05/11/2017
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent service and people!
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