Susan Annoura

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Susan Annoura


Annoura Realty Group, LLC

4.99/5.0

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 219 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: HILLSIDE HICKORY CT

Represented the Seller

- Survey On 11/17/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Elk Park Lane

Represented the Buyer

- Survey On 09/15/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was most helpful for us that Susan could explain the difference of lifestyles between US and Japan.
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Agent Comment:
Glad we were able to get your electricity, water, gas, phone, cable and internet all hooked up today!!! See you tomorrow at the Meet and Greet with your new landlord.
Street Name: STARBROOK CREEK DR

Represented the Seller

- Survey On 09/07/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Mrs Annoura was exceptional from day one. She was experienced, genially cared about what we needed and went above and beyond. When problems developed, she resolved them quickly and efficiently or expedited the correct party, kept us informed, was very personable, and with out a doubt had only our best interests in mind. I only regret not finding her before the first two buy/sell transactions I had in the area. Any buyer or seller will not find a better agent to act on their behalf.
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Agent Comment:
Thank you Will and Sheryl for such kind words. It was my pleasure to work for you and an honor that you chose me to be your realtor. Take care and keep in touch! Susan
Street Name: MEMORIAL DR

Represented the Buyer

- Survey On 08/27/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I realized how important to meet the professional when I saw her work. She worked very hard to get what I wanted. Whenever I call her or left a message on her machine, she always return my call. It is very important to stay connected. She plans very well. She makes up the calenar with important dates and also she calls and reminds me before the deadline too. She always tell me what needs to be done next. Two good things that I got my own home and I had her as my realtor.
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Agent Comment:
Arigatou! Mr. and Mrs. Ono were a delight to work with, very responsive and communicative with emails, texts, and phone calls. During the transaction, I took a trip to Japan and he took several trips to Japan, but communication was always smooth and constant. Congratulations!!
Street Name: MISTY HEATHER CT

Represented the Buyer

- Survey On 07/12/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Fantastic working with Susan. Communication and professionalism superb. Look forward to working with Susan in the future.
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Agent Comment:
Hi Kari, Thank you for being so prompt and communicative. I am glad we got a house for you zoned to Brookwood for Abigail's last year in elementary (and Space Center Intermediate for Austin!). Please feel free to call on me anytime.
Street Name: MISTY HEATHER CT

Represented the Seller

- Survey On 07/12/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I'm so glad we chose Susan to lease our home for us. She was very professional and knowledgeable, making sure to keep us in the loop and involved in every step of the process. She was on time to all meetings and efficient, using digital signatures to close out our paperwork. She was available for us to contact and always returned our emails and phone calls promptly. I'll be sure to use her next time and refer her to my friends looking to buy or sell their homes. I would give her 10 stars.
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Agent Comment:
Hi Joe and Jane, Thank you for entrusting me to handle your transaction. I wish you all the best in sunny California and look forward to attending the space shuttle launch with your family early next year. Susan
Street Name: ROARING SPRINGS LN

Represented the Buyer

- Survey On 07/10/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you for allowing me to work for your company, Kuraray America Inc. Nanika tetsudaeru koto ga attara itsudemo koe wo kakete kudasai. Mieko san ga kuru no ga tanoshimi desu!
Street Name: AUSTIN ST

Represented the Buyer

- Survey On 07/10/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was incredibly patient, hardworking, and professional throughout the process of finding my apartment, and rose to the occasion when it was hard to find the right place. I cannot recommend her highly enough; she is not only a great realtor, but a great person too. Thank you Susan, we are so happy in our new place!
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Agent Comment:
Thanks! I feel a special bond with you after all the trials we went through together in finding your new place. Thanks for trusting me throughout the entire process. I am so happy everything worked out.
Street Name: REDBUD VALLEY TR

Represented the Buyer

- Survey On 06/14/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Her ability to speak Japanese enabled me to complete my transaction smoothly and exactly the way I wanted it. Susan understood Japanese culture, expectations, and priorities. Even after I moved in, she helped me with communications with the landlord, translating all my needs. I highly recommend Susan!
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Street Name: ELK HILL CT

Represented the Buyer

- Survey On 04/16/2010
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had just moved to Houston (Clear Lake) and Susan helped us find our house. Not only did she do this, she kindly helped us set up all our utilities (gas, electricity, internet, phone, water), helped us open our bank accounts, and got us familiar with the area. It was so helpful that she could speak Japanese. We highly recommend her to all new Japanese families!
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