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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 241 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: PARKSLEY DR

Represented the Seller

- Survey On 12/31/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan did a great job, and her knowledge of the local market in houston is fantastic. I was able to recieve and accept an offer within a month of listing, and close before the end of the year - in a market that is still recovering. It was a smooth and painless as possible and I recommend her strongly.
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Street Name: LAKE LODGE

Represented the Buyer

- Survey On 12/20/2012
Overall Rating: 3.80/ 5.0
Competency 4/5.0
Market Knowledge 5/5.0
Communication 3/5.0
My Experience 3/5.0
Bottom-line is that Realtor (1) is VERY sharp with Clear Lake area market, and (2) will faithfully work hard for her clients. Realtor’s “in-your-face” style of communication could be toned-down a-bit to make communication more palatable. “5-Star” positive feedback is likely from an inexperienced Buyer. If Buyer has experience with real estate transactions then, strictly based-upon Buyer’s personality, the Realtor’s highly-dramatic and egocentric style could create a challenge.
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Agent Comment:
Thank you for acknowledging my experience/ knowledge of the Clear Lake market, as well as my commitment to my clients.
Street Name: ROCK GREEN CT

Represented the Buyer

- Survey On 12/17/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is supportive, friendly and so professional. I will recommend all my colleagues moving to Houston to have her support for their house hunting.
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Agent Comment:
I am honored you chose me to represent you. I am excited to welcome Daikin to Houston, TX! I can't wait to see the efficient, high tech HVAC systems your company will be offering the US market. Don't forget, I volunteer my house to be your first test case. HA HA!
Street Name: ROYAL OAKS VIEW

Represented the Seller

- Survey On 12/07/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: LEGEND LN

Represented the Buyer

- Survey On 11/08/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan worked hard for me to find a house in Houston. Her response was vey quick and her advice was very helpful. I've never seen a passional realtor other than Susan. Thaks a lot.
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Agent Comment:
Welcome to Houston, Francis! I am so glad we found such a beautiful property for you. I love your view!! Let me know if there is anything else I can help you with. Susan
Street Name: TOWN LAKE CT

Represented the Buyer

- Survey On 09/24/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: CHAZENWOOD DR

Represented the Buyer

- Survey On 09/27/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is really good at what she does, I will always go to her for my real estate needs in the future.
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Street Name: FOUNTAINBROOK LANE

Represented the Buyer

- Survey On 08/17/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan really helped us find and purchase our ideal home. As a first-time homebuyer, we highly appreciated her professional advice. She guided us each step of the way, and was extremely responsive to any and all questions we had. She was never pushy with us. We highly recommend her, especially to Japanese who are not good at English, as she can understand Japanese very well and act as a translator. Of course we will ask her again when we sell the house.
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Street Name: PILGRIM JOURNEY DR

Represented the Buyer

- Survey On 09/09/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We were first-time home buyers and our experience with Susan Annoura and Denny Nguyen was absolutely wonderful. They were always professional, they answered all of our questions quickly, clearly, and thoroughly, and they were truly a pleasure to work with. I would recommend them again to anyone and will definitely work with them again in the future!
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Agent Comment:
Thank you, Ken and Abbie I am so happy you were able to find the home you liked, and a pool to boot! Congratulations on Ken's new job. So many fresh new things happening. :) We'll have to figure out where we can wash all our crock pots after the next Japan Festival.
Street Name: Watts

Represented the Buyer

- Survey On 07/29/2012
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is definitely the best realtor I have ever seen. She is professional, friendly, and, most importantly, reliable. Reliability is of utmost important when I choose a realtor. I trust her. I would work with her again when I buy a house next time.
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