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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Indian Autumn Trc

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Once again, Susan and her team helped me find and close a beautiful investment property. Even on travel, Susan was still timely answering my texts and emails from around the world! I can always trust that she is looking out for my best interests.”

Susan Annoura
To one of my superstar investors- thank you for always trusting me with your investments! It is always nice working with you. I look forward to finding a good tenant for you and helping you manage this asset with you. Susan

FOREST BIRCH CT

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very attentive and responsive. Felt we were in very knowledgeable and capable hands and believe that she advocated for us well. ”

Susan Annoura
Thank you so much for trusting me with your important purchase. Excited for this new chapter in your lives. Welcome to the 'burbs! Best wishes always to you and your extended families. Susan

Cobre Valley Dr

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Once again Susan and her team helped me purchase an investment home.  She is a super negotiator and her speed to respond always amazes me.  For this particular closing, she was on a family vacation in Japan and was still able to respond to me timely at all hours!  Thank you Susan and Shantel for all your help! ”

Susan Annoura
Thank you James! It is always a great experience working with you. See you when I come back to Houston next week! Susan

Emerald Lake Ct

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan gave us up to date information and was always on top of things. She is trustworthy and reliable and extremely responsive. Highly recommended.”

Susan Annoura
Thank you for your kind comments. It is always a pleasure working with you! Susan

Bimini Way

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is a realtor that goes way above and beyond to assist her clients with their real estate needs. Susan communicates without delay, is very experienced, knowledgeable and helpful throughout every step of the process. Even after my home closed, she is still helping me with questions and resources. Susan is a highly skilled and knowledgeable professional. I am so grateful that I was able to have her as my realtor. I couldn't have asked for a better realtor and I can't say enough good things about her and her work. I highly recommend Susan Annoura. ”

Susan Annoura
Darlene, thank you for trusting me every step of the way. Through texting, phone calls, and emails we made it work with you starting in California and me in North Carolina for closing. We were literally coast to coast on this one! Kudos to my team especially Shantel Looker, for stepping up on closing day. Like mother like daughter, you and Rebecca were both a joy to work with! Susan

EMERALD COVE DRIVE

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We made it in time to get all the repairs done before new tenant got their keys. All was well handled by Susan, Shantel and Lisa. I highly appreciate the whole team and recommend everyone to work with them. Very professional. ”

Chestnut Springs Ln

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team are wonderful. From the beginning to the end, I could count on Susan for advice and guidance. I have bought several rental properties with Susan already and highly recommende her for buying investment homes, finding qualified tenants, and follow up management.”

Chestnut Springs Ln

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thank you for your high ratings. My staff and I are so glad you got such a super nice house. We will always be there for you if you need help. Text, call, or email and we'll be there! Susan

Emerald Lake Ct

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan did a fabulous job. She is so dependable and trustworthy. We highly recommend her.”

Susan Annoura
Thank you!! It's always exciting to have a repeat customer. Thank you for always putting your faith in me. I am glad we got such a nice property!

Richmond Ave.

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Kudos to my agent Susan Nguyen for all her help with this transaction! So glad things went so smoothly for everyone!

Lochmere Ln

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is very professional and really really helpful. I will work with her again next time. ”

Susan Annoura
Thank you! Glad we could find a well qualified tenant for you so quickly. I look forward to finding someone for Kelley Creek just as fast! Susan

Gulf Fwy

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is always SUPER. Thanks again.”

Susan Annoura
Thank you!!

Glf Freeway Nit

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Susan Annoura
Thanks!

Gulf Fwy

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

RICHMOND AVE

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Good advise. Nice deal.”

Susan Annoura
Thanks, always nice working with you!
Overall Rating
4.99/5
Rate based on 446 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience