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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 235 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: TIMBER HOLLOW

Represented the Seller

- Survey On 08/03/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her Husband Koh were a joy to work with and made the whole process easy and enjoyable. I would recommend them to anyone buying, selling or leasing a property. They make going above and beyond the standard for business.
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Agent Comment:
Thanks, John! It was a journey, but it was worth it in the end. I am so glad we found a great long term renter for you. Wishing you the best of luck in your new endeavours and thank you for entrusting us with watching over your property for you!
Street Name: ROSEMEADOW DR

Represented the Buyer

- Survey On 07/22/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is very quick in responding to all of my questions and inquiries. She helps me a great deal in finding a house for rent and in starting a new life in Houston. She is amazing!
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Agent Comment:
It was a pleasure working with you in finding and obtaining this beautiful house. I could not be happier that you got it!! I look forward to meeting your family someday and please know that you can always call on me for anything your family might need. Welcome to Houston!
Street Name: RUSTLING WOODS CT

Represented the Buyer

- Survey On 07/08/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a great experience with Susan. Susan always had time for us. She would always respond immediately. Besides that, she's very nice and funny, and we have enjoyed getting to know her. She's everything you would want in a realtor. We highly recommend her !!!
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Agent Comment:
Dear Yasuko and Hiroyuki- What an adventure it was helping you find all your houses in Houston! I am so glad you could get such a pretty one afterall. I so enjoyed house hunting with you and look forward to many years of friendship to come. Omedetou Gozaimasu! Susan
Street Name: OLD SPANISH TR

Represented the Seller

- Survey On 06/19/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was great to work with. She was knowledgeable and made the whole process extra smooth. I highly recommend her to any homeowner trying to sell or rent their properties or anyone looking to rent or purchase a property! Will definitely have her as my Realtor again in the future when the need arises.
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Agent Comment:
Thanks, Angela!! I enjoyed working with you, too! Keep in touch and please don't hesitate to contact me if you or your wonderful family ever need anything. Susan
Street Name: CENTER ST

Represented the Buyer

- Survey On 07/05/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is an excellent realtor, once we started working together on purchasing my first home in USA, she understood quickly my needs offering an outstanding work during the whole process. As a foreigner worker in this country I was looking for someone to guide and help me on making the best decision for buying my home. Susan gave me all the tools and guide to make the process smooth and understandable picking out the right alternatives and decisions on time representing and protecting my interests. Also she tracked all the process efficiently communicating to me the followings steps to execute during doing the offers, negotiating and closing immaculately. Susan introduced me as well an excellent mortgage broker to apply for my mortgage loan obtaining excellent results and approval on time to close the purchase. I highly recommend Susan as a realtor based on her experience, work and dedication to make a team project (realtor-client- lender) successfully in a right time frame . Thanks Susan one more time for your immaculate work. I'm very happy with my home . Thank you so much.
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Street Name: WINDING SPRINGS DR

Represented the Buyer

- Survey On 06/17/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you for your high ratings! It is always a pleasure to serve a repeat customer. Korekaramo yoroshiku onegaishimasu!
Street Name: WINEBERRY CT

Represented the Buyer

- Survey On 05/04/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan helped me very well and in kind manners every time. She replied my questions as solos as possible. After I signed the lease, she followed me every moment so that I could move in very smooth and got very comfortable new life. Thanks, Susan!
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Agent Comment:
Thank you, Takeshi. I was honored to work for you and am so pleased to have found you such a perfect house. I warmly welcome you to Houston and congratulate you on your new job here. I sincerely enjoyed working with you and hope you will feel free to call on me anytime you need help. Thanks again!
Street Name: WINDING SPRINGS DR

Represented the Seller

- Survey On 05/03/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is a superstar! Diligent, knowledgeable, professional and efficient, an excellent realtor. I am impressed no doubt. I also sincerely believe with a bit more softness in the tone sometimes will not only help her win businesses but also hearts! Strong recommendation and best wishes.
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Agent Comment:
Thank you, Hui for your kind words and ratings. I will take them to heart. Thanks for trusting me to handle your transaction. I am glad it went so smoothly and that we could find a high quality tenant so quickly. See you around the neighborhood!
Street Name: BROOKFORD

Represented the Buyer

- Survey On 04/29/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Our realtor gave us a very thorough home buying experience, she responsed very quickly to our questions on our email or calls, very good and patient negotiator, she pointed out all the pros and con of each showing which gave us a sense of what we need for the purpose of the home purchase. I would not think twice if I need a realtor in the future. I couldn't be more happier to have her as realtor. Thanks again Susan. Sincerely Phuong Family
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Agent Comment:
Thank you for your kind words, Ryan! It was my pleasure to help you and your lovely family. Although we hit a couple of challenges along the way, we were so fortunate to work with such a reasonable and kind seller team. Thank you for trusting me to navigate you through. Welcome to the neighborhood!
Street Name: SUN HARBOR DR

Represented the Seller

- Survey On 04/23/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As I had expected, Susan did a very good job to search and find a good tenant for my house. She was so quick to respond to my all the questions and I didn’t have any stress for the whole process as always. Thanks!
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Agent Comment:
Thank you for trusting me with your budget to remodel the house. It turned out beautifully. I had not planned on becoming the general contractor but it was a great challenge and the house sold itself. Hats off to our awesome professional photographer, David Payne, and our fabulous floor guy, Jose Mendez. I am happy we found you a good long term tenant in just 3 days.
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