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Susan Annoura

Annoura Realty Group, LLC

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 235 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: CEDAR BRANCH DR

Represented the Seller

- Survey On 10/05/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Thank you Susan and Koh for helping me find a qualified long term renter in such a short amount of time!
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Agent Comment:
Thank you for your ratings, and thank you for trusting us to handle your transaction. I am glad we were able to find such a nice family so quickly.
Street Name: Baycrest

Represented the Seller

- Survey On 09/12/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We have a great experience with Susan Annoura as a realtor, she was always very proactive and communicative, and give as good advisers. Thank you
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Agent Comment:
Thank you, Mayra and Steven. I am so glad we could find a good tenant for your home. I must also say thank you to Susan Wilkinson for the referral! It was a pleasure working for you and hopefully this time next year, we will meet again. :-) Susan
Street Name: HEATHER GREEN DR

Represented the Seller

- Survey On 09/09/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan Annoura and her team are the best of the best in the real estate business. Susan is incredibly hard working and knowledgeable. When you buy and list with her, you feel like you have your best friend by your side. She is an expert at staging and making your home show at its best capacity. She is always available to help and answer questions and has the background and foresight to get the job done. We would definitely recommend Susan and her team to anyone and everyone needing to sell or purchase a home!
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Agent Comment:
Kelly and Steve, Thank you so much for trusting me to handle 2202 Heather Green. From the beginning to the end, and everything in between, I could not be more pleased with the way everything went! We have been through so much together this year and I have really enjoyed it. Susan
Street Name: Garden Creek Way

Represented the Buyer

- Survey On 09/08/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Coming from Germany, I had no real understanding of the American Real Estate Market and how everything works. Susan and Koh were always available and very helpful and now I am sitting in exactly the House I was looking for! Every factor that is important to me was taken into consideration for selecting the right location (Elementary School, Distance to work etc.) So if you are an Alien coming to Houston for temporary Work or if you are here to stay and need assistance in finding the right place for you and your Family, don't hesitate and call Koh and Susan. Thanks so much for helping me out and always being there! Frank
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Agent Comment:
Thank, Frank! You were our first German client and we LOVED you! Starting with our first meeting over lunch on a rainy day at Dos Mas...I knew we would get along great. :-) Welcome to Houston! Congratulations on your house, your car, and your exciting new American life. Susan P.S. I still need to make an appointment to catch a ride in your rare Mustang convertible!
Street Name: WINDING SPRINGS DR

Represented the Seller

- Survey On 09/07/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her husband Koh, were so instrumental in getting my property ready for our new tenant. If you are looking for a good agent and a good team to manage your property, I highly recommend Annoura Realty Group!
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Agent Comment:
Thanks so much, Hide! After so many issues with the mini blinds and carpet cleaning, I am glad everything got done perfectly and the renter is now situated. As always, we appreciate your trusting us to handle your affairs and will continue to do our very best to serve you. Susan
Street Name: DIANA LN

Represented the Seller

- Survey On 08/28/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan kept us advised of every step in the renting of our home. We live in a different state so she sent texts,emails, videos, and called us throughout the entire process. With her guidance we were able to successfully seal the contract on favorable grounds. Her service did not end with the closing of the contract but continued after. Before the tenants moved in the water line broke in front of our house. Even though she was out of town, she insured that the city fixed it in a timely manner while keeping us informed throughout. She and her husband even went to our home and cleaned up a water leak (She sent pictures and videos.) that occured the day the new tenants were to move in! She is definitely a full service Realtor!
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Agent Comment:
Thanks, Mrs. Liller! It was my pleasure to be able to help, especially because you and Mr. Liller are out of state. Your family is very special to me and I am honored you asked me to help you again to help find a renter for Diana Ln. Please know that you can call on us anytime if you're in a pinch. Koh or I can easily run over anytime! Sue
Street Name: Barryknoll Ln

Represented the Buyer

- Survey On 08/29/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thanks, Lucy and Somnang! Congratulations on buying such a beautiful house. I could not be happier for you and your family. Best of luck on your new dentistry. I may be calling you for help someday for my kids' braces! Keep in touch and see you soon. Will be delivering that little playset for baby Jesse. :-)
Street Name: THORNOAK LN

Represented the Buyer

- Survey On 08/29/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
"Great experience working with Susan on this. My process was pretty quick and smooth!"
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Agent Comment:
Thank you Edsel! I am so glad Darwin referred you. It was my pleasure to help you find your house. I LOVE your backyard! It is like an oasis. Thank you for your ratings. I can't wait to see pictures of when your house is all set up!
Street Name: Mission Springs DR.

Represented the Buyer

- Survey On 08/21/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ms. Susan Annoura is an excellent realtor. She worked very hard for securing my house until midnight without hesitation, when necessary always listened to and cared about my objectives for house hunting. I eventually could manage to have ideal house lease because of her assistance, that I valued and appreciate greatly.
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Agent Comment:
Takeo-I loved working with you and your colleagues. I am so glad that Mr. Matsumoto referred you! You have an excellent sense of humor and I will never forget your "Kore wa NO GOOD dayo!" I laugh every time I think of that phrase! I wish your family all the best in Houston and hope you will feel free to call on me anytime you need help with anything at all. Susan
Street Name: OAK HARBOR

Represented the Seller

- Survey On 08/04/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The team of Susan and her hasband Koh is very helpful. They did good job! Thank you!
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Agent Comment:
Thank you! We are always here to help you. Thank you for trusting us to handle your investments in Houston. We will continue to isshoukenmei gambarimasu!
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