Susan Annoura

"International Client Representation in Houston, Texas. Japanese Expat Relocation Specialist "

Susan Annoura


Annoura Realty Group, LLC

4.99/5.0

Overall Client Experience Rating


4.99




4.99 / 5.00
Based on 219 Completed Surveys

Competency

  4.99/5.0

Market Knowledge

  5.00/5.0

Communication

  4.99/5.0

My Experience

  4.99/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: DIANA LN

Represented the Seller

- Survey On 08/28/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan kept us advised of every step in the renting of our home. We live in a different state so she sent texts,emails, videos, and called us throughout the entire process. With her guidance we were able to successfully seal the contract on favorable grounds. Her service did not end with the closing of the contract but continued after. Before the tenants moved in the water line broke in front of our house. Even though she was out of town, she insured that the city fixed it in a timely manner while keeping us informed throughout. She and her husband even went to our home and cleaned up a water leak (She sent pictures and videos.) that occured the day the new tenants were to move in! She is definitely a full service Realtor!
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Agent Comment:
Thanks, Mrs. Liller! It was my pleasure to be able to help, especially because you and Mr. Liller are out of state. Your family is very special to me and I am honored you asked me to help you again to help find a renter for Diana Ln. Please know that you can call on us anytime if you're in a pinch. Koh or I can easily run over anytime! Sue
Street Name: THORNOAK LN

Represented the Buyer

- Survey On 08/29/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
"Great experience working with Susan on this. My process was pretty quick and smooth!"
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Agent Comment:
Thank you Edsel! I am so glad Darwin referred you. It was my pleasure to help you find your house. I LOVE your backyard! It is like an oasis. Thank you for your ratings. I can't wait to see pictures of when your house is all set up!
Street Name: Mission Springs DR.

Represented the Buyer

- Survey On 08/21/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ms. Susan Annoura is an excellent realtor. She worked very hard for securing my house until midnight without hesitation, when necessary always listened to and cared about my objectives for house hunting. I eventually could manage to have ideal house lease because of her assistance, that I valued and appreciate greatly.
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Agent Comment:
Takeo-I loved working with you and your colleagues. I am so glad that Mr. Matsumoto referred you! You have an excellent sense of humor and I will never forget your "Kore wa NO GOOD dayo!" I laugh every time I think of that phrase! I wish your family all the best in Houston and hope you will feel free to call on me anytime you need help with anything at all. Susan
Street Name: OAK HARBOR

Represented the Seller

- Survey On 08/04/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The team of Susan and her hasband Koh is very helpful. They did good job! Thank you!
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Agent Comment:
Thank you! We are always here to help you. Thank you for trusting us to handle your investments in Houston. We will continue to isshoukenmei gambarimasu!
Street Name: TIMBER HOLLOW

Represented the Seller

- Survey On 08/03/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan and her Husband Koh were a joy to work with and made the whole process easy and enjoyable. I would recommend them to anyone buying, selling or leasing a property. They make going above and beyond the standard for business.
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Agent Comment:
Thanks, John! It was a journey, but it was worth it in the end. I am so glad we found a great long term renter for you. Wishing you the best of luck in your new endeavours and thank you for entrusting us with watching over your property for you!
Street Name: ROSEMEADOW DR

Represented the Buyer

- Survey On 07/22/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is very quick in responding to all of my questions and inquiries. She helps me a great deal in finding a house for rent and in starting a new life in Houston. She is amazing!
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Agent Comment:
It was a pleasure working with you in finding and obtaining this beautiful house. I could not be happier that you got it!! I look forward to meeting your family someday and please know that you can always call on me for anything your family might need. Welcome to Houston!
Street Name: RUSTLING WOODS CT

Represented the Buyer

- Survey On 07/08/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a great experience with Susan. Susan always had time for us. She would always respond immediately. Besides that, she's very nice and funny, and we have enjoyed getting to know her. She's everything you would want in a realtor. We highly recommend her !!!
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Agent Comment:
Dear Yasuko and Hiroyuki- What an adventure it was helping you find all your houses in Houston! I am so glad you could get such a pretty one afterall. I so enjoyed house hunting with you and look forward to many years of friendship to come. Omedetou Gozaimasu! Susan
Street Name: OLD SPANISH TR

Represented the Seller

- Survey On 06/19/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was great to work with. She was knowledgeable and made the whole process extra smooth. I highly recommend her to any homeowner trying to sell or rent their properties or anyone looking to rent or purchase a property! Will definitely have her as my Realtor again in the future when the need arises.
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Agent Comment:
Thanks, Angela!! I enjoyed working with you, too! Keep in touch and please don't hesitate to contact me if you or your wonderful family ever need anything. Susan
Street Name: CENTER ST

Represented the Buyer

- Survey On 07/05/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is an excellent realtor, once we started working together on purchasing my first home in USA, she understood quickly my needs offering an outstanding work during the whole process. As a foreigner worker in this country I was looking for someone to guide and help me on making the best decision for buying my home. Susan gave me all the tools and guide to make the process smooth and understandable picking out the right alternatives and decisions on time representing and protecting my interests. Also she tracked all the process efficiently communicating to me the followings steps to execute during doing the offers, negotiating and closing immaculately. Susan introduced me as well an excellent mortgage broker to apply for my mortgage loan obtaining excellent results and approval on time to close the purchase. I highly recommend Susan as a realtor based on her experience, work and dedication to make a team project (realtor-client- lender) successfully in a right time frame . Thanks Susan one more time for your immaculate work. I'm very happy with my home . Thank you so much.
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Street Name: WINDING SPRINGS DR

Represented the Buyer

- Survey On 06/17/2014
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
Thank you for your high ratings! It is always a pleasure to serve a repeat customer. Korekaramo yoroshiku onegaishimasu!
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