| The sale or purchase of your home is one of your most important financial and personal decisions that you will ever make. Finding and selecting the right real estate professional to assist you is important, too!
While you expect your real estate agent to "get results", there's more to a real estate transaction than the sale or purchase… a lot more. Working with an agent who is reliable, accountable, responsive and one who pays attention to the details can make all the difference.
A Quality Service Certified® Real Estate Professional:
- Commits to communicating and following a proven service process (Click here to see copy of the Commitment).
- Provides a Guarantee of service performance (Click here to view Guarantee).
- Agrees to have his or her service evaluated, following each closing, through a customer satisfaction survey administered by Leading Research Corporation. (Click here for details on the Quality Service Assurance Survey©.) Survey results and the record of past clients' satisfaction are available to prospective clients. This means that for the first time you have the ability to identify the capabilities and the service performance record of a real estate practitioner from a qualitative rather than just a quantitative perspective. After all, what is most important is not how many homes someone has sold, but rather how well service was provided and the level of satisfaction in each service experience.
- Offers greater accountability which naturally translates into better service.
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