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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Brendon Trail Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Jo Anne Johnson
We loved working with this sweet young family in selling their immaculate “dollhouse!” Thank you!

Knollbrook Circle

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our realtor Kelly Harpold guided us through our house search , listening to our needs and did a great job of helping us find the right house for us. We were new to the area and she was knowledgeable about neighborhoods and amenities and was patient while we looked. Her real estate acumen was evident and we felt she always had our best interests in the forefront. We highly recommend Kelly. She is competent, knowledgeable, patient and kind and those are the traits we needed to help us with our relocation.”

Jo Anne Johnson
I am so blessed to be able to help you and Peggy find your new home and to welcome fellow mid-westerners to Texas. It was truly a pleasure working with you both.

Magnolia Grove Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were very happy with the attention of detail and the advice we received from JoAnne it was a pleasure working with her and her team they always provide the best Costumer service ! Highly recommended! ”

Jo Anne Johnson
What a pleasure to know and serve this family! - So genuine, hard-working, and dedicated to doing the right thing at every turn! Like all our clients, they are extended family!

Danby Place

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne Johnson and Team are excellent! We cannot say enough about their client care. They were there every step of the way (phone doesn’t ring more than twice if you need them.) Kim on JoAnne’s Team helped us with the small details and kept us informed on responses after showings. As far as we are concerned, JoAnne and Team earned every penny of the fee they received, even though we went into a contract very quickly. They are THE very best!”

Jo Anne Johnson
Well, Kim and I couldn't be more grateful that our paths crossed, and so thankful for your neighbor for the introduction!! And don't be surprised if we come knocking at your new abode in a storybook coastal town!! Our lives are enriched because of knowing and serving you! What a privilege!

Havenridge Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are so thankful for our realtor, Ann Dee Brahms, at the Jo Anne Johnson Real Estate Group. We have experience purchasing properties on our own without buyer's agents, but felt that we needed a realtor's expertise this time around to give us an edge for the purchase of our dream home, especially given the competitiveness of the current market conditions - well, Ann Dee was just the right person and helped us acquire that dream home. She has the market knowledge, was detail-oriented, and was extremely responsive in her communications every step of the way. We felt that she was always looking out for our best interest and gave us sound guidance or assurance when needed. She also offered services and referrals which helped make our lives easier, especially during a time where life can be very hectic. We highly recommend Ann Dee Brahms and the Jo Anne Johnson team.”

Jo Anne Johnson
What a compliment, for which we are most grateful for and humbled!! Thank you for allowing us to serve you to our utmost, and appreciate the opportunity to help you for years to come provided we continue to earn your business!

Garnet Bend

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzanne took on two type “A” buyers like a champ! She promptly answered our numerous questions and was extremely knowledgeable on all aspects of the home buying process. Suzanne made an often stressful process manageable and even enjoyable. She is professional and relatable, an amazing combo. She advocated for us each step of the way, and we are extremely grateful we had the opportunity to work with Suzanne. We will keep in touch as hopefully we have the pleasure of working together again! ”

Jo Anne Johnson
Thank you for taking time to share your experience, including glowing remarks for a team player we cherish, as well! I can assure you the pleasure was all ours, and we are grateful to go to bat for our clients! Happy nesting!

Waterhaven Circle

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnne takes each customer very personally and gives her full attention to all. I was always able to reach her and her supportive team, even when she was on vacation. I would highly recommend her services.”

Jo Anne Johnson
My entire team is fortunate to have worked with this client several times in selling and buying, and we hope to welcome them back to the area in the future, as they are dear friends! Thank you, thank you, for this great honor!!

Edgewater Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was the right choice for my wife and I. Glad we chose her. A family member had suggested her after they used her as their realtor to buy their house and they had a great experience. She made everything easy and was on top of things. She always responded back to us right away with any questions we had and we closed on our house very quickly. You can't go wrong if you use her as your agent.”

Jo Anne Johnson
Welcome to Texas! We're so glad to have you and your family here. It has been a pleasure helping you find the right home. I know you'll enjoy many happy years here.

Juniper Grove Place

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very professional yet personable. Extremely pleased with JoAnne and her team”

Jo Anne Johnson
Thank you for entrusting me, my team! We are blessed to work with such good and wonderful folks like yourselves - a very memorable experience for me, and I am most grateful! Looking forward to staying in touch or seeing you at STAOP from time to time. ;) xoxo

Mountain View Drive

Surveyed 3 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Gull Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly Harpold was the best realtor. She was very patient and knowledgeable. I am a first time buyer and had a lot to learn about buying a house. She helped me through every step of the way. I highly recommend Kelly, I would definitely use her again. ”

Jo Anne Johnson
I am so appreciative of the experience of helping a friend in this new experience. It's a new start for you and your sweet girls. Many happy years are ahead of you!

Carlson Creek Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I wish we could give 100 stars! The experience was a dream due to the guidance and knowledge of Suzanne Ross and Jo Anne Johnson! We were working with a novice builder rep and the situation was a bit difficult but, thankfully we had Suzanne! She worked with us, representing our needs and made sure we were taken care of from contract to close! Thank you to the whole team at Jo Anne Johnson Real Estate Group!”

Jo Anne Johnson
We are very humbled by these remarks, and it was an extreme honor to help this dedicated couple sell and buy again! We are indebted to you - thank you.

Hazelcrest Circle

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Jo Anne Johnson
In all we do, it's always about the client experience! So happy our sweet clients were satisfied, and appreciate their business!

Piney Plains Circle

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was a fantastic realtor! She was very responsive to any questions we had. Her and her team were also proactive in letting us know what was going on during every step of the process. It was a great experience and I'll be sure to recommend her and her team to anybody looking for a realtor. ”

Jo Anne Johnson
Such a pleasure to help you and your family find your new new home here in The Woodlands and welcome you to your new hometown!

Knights Crossing Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Jo Anne Johnson
Every closing has special meaning for our clients, but this one was especially wonderful for this sweet couple!
Overall Rating
4.98/5
Rate based on 684 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience