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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Summer Dew Lane

Surveyed 3 years ago
Represented the Seller
2.30/5
Start FullStart FullStar QuarterStar EmptyStar Empty
Competency
1/5
Knowledge
5/5
Communication
2/5
Experience
1/5

“Jill team didn't help me with a payment of $100.00 from the buyer optional inspection fee.I didn't received 100.00 payment so I called before I closed on the home. I then called to inform them that didn't have the check ,so I request another check for replaced. I was told by lily or Lillian (the accoutant) that at close I would not pay on the seller side of the closing disclosure,but I did. Today it have been about 20 day or more and I been ignore by the Jill team, Smile I would like my $100.00 please THANKS RUBY HAYNES not loan. ”

Jill Smith
I am sorry that the option fee was lost in the mail. Unfortunately, we cannot control the post office. Ms. Haynes provided her mailing address to me and requested we mail it. Because the fee was paid with a cashiers check the buyer was unable to put a stop payment on the fee and replace it. Ms. Haynes also had agreed to pay the buyer $450 towards roof repairs and then came back and said she wasn't going to pay him, so I gave the buyer the $450 at closing out of my commission.

Summer Reef Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“very please with my experience with Jill Smith team , very knowledgeable and professional, she help my to sell my house in less than a week with full price, highly recommended. ”

Bristol Meadow Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jill and her team are amazing. I would recommend them to anyone looking to purchase or sell a home. She is very responsive caring and prompt. ”

Sable Oaks Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cottage Cypress Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Liberty Stone Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JILL IS AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We actually had a bad experience with a previous realtor before we hired Jill and when Jill came in she was very reassuring to us and a complete breath of fresh air. Her marketing material is INCREDIBLE and her team that represents her is just the sweetest. I wish we would of started with her because she would made our lives so much better from the start of selling our home. So, if you are looking to sale just do yourself a favor... stop searching and go with JILL SMITH AND HER TEAM. I can not express how much stress she relieved from our shoulders with her belief in my home to sale fast, sales price and her marketing material.She sold my home in as little as 12 days!! With all of the communication she provided from early in the morning to late at night she always made a point to make sure we knew what was going on. I can literally talk for hours about Jill and her team because they are just incredible. I support her and her team and highly recommend her to anyone in the Cypress area!! ”

Summer Dawn Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Silver Lace Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Angie Nitch was an amazing realtor who helped my fiancé and I purchase our first home. She was always very responsive and available to answer any questions! Angie was there to help us from the day we started looking until we all sat around the closing table. She is extremely knowledgeable and trustworthy! We would highly recommend Angie to anyone looking for a home, she truly had our best interest at heart!”

Old Windmill Trail

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Tablerock Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa Pontiff was our agent/representative and she is fantastic. Melissa found the home we are in and Melissa sold our house in 1 (one) day. She evaluated our home, came up a the market price (on target by the way) and navigated the entire process to closing. All this on top of the Coronavirus issues we are dealing with. Highest ratings to her and her company.”

Everhart Springs Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Martha was extremely helpful with every step of the process. She was always on time and very attentive to each question I had. Her efforts to obtain the best value for me were above and beyond my expectations! Thank you Martha!”

May Apple Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“5.5 for Angie and Jill who were most helpful to me and made this buy great!!!”

Kings Walk Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Martin murphy was extremely diligent in finding the right home for us. she was very responsive and always available to show us at home that we needed to see. We highly recommend her and are very satisfied with the experience.”

Chestnut Falls Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Stable Run Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.90/5
Rate based on 484 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.88 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience