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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
192 Surveys

Scarce Chaser ST

Surveyed on Mar 09, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This was my second time working with Jay, both as a buyer and as a seller. Both times Jay proved that we can rely on him. I can only say that if I ever need a Realtor in the future Jay will be my go to Realtor. I recommend him to my friends as well. Easy going, available, knowledgeable and he won t push his way. He will listen client s needs and work around that. Keep going Jay ”

Sun Glaze CT

Surveyed on Mar 08, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Grand Terrace CT

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Huckleberry ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Underwood ST

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Second time with Jay. Fantastic Client oriented, responsive, fast.”

Aztec Canyon Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jay went above and beyond in every way to help us secure the perfect home for our family We were moving from Australia so he needed to help us navigate the international differences which he did wonderfully We are so thrilled to have chosen Jay and his team to help us with such a big move for our family ”

Mimosa Drive

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our real estate transaction fairly complex and Jay was able to handle any issue that arose We had to deal with living trust affidavits of heirship and unexpectedly passing owners and Jay made the transaction simple and smooth ”

Ward Road

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jay s professionalism and expertise were evident from the beginning of our interaction He took the time to thoroughly understand our needs and requirements for the rental property and then provided valuable insights and recommendations to ensure that we were able to attract the right tenants quickly Throughout the process Jay was highly communicative and responsive keeping us up-to-date on all developments and ensuring that all necessary paperwork was completed in a timely and efficient manner His organizational skills and attention to detail were greatly appreciated as they helped us to complete the leasing process as quickly and smoothly as possible Overall we were extremely impressed with Jay s performance and would highly recommend him to anyone in need of a realtor in the Houston area His dedication expertise and exceptional service were instrumental in helping us secure a signed lease for our rental property in such a short period of time and we are grateful for his contributions to our business ”

Barnes Ridge Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mr. Jay Thomas is very professional, very capable, very competent and very knowledgeable and experienced in this field. He is a very effective communicator, and updates accurately on current situation of things. He is a great trusted and reliable person to work with at all times. It is always a pleasure working with him.”

Gem Dale Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our experience with Jay Thomas was exceptional. Jay is highly knowledgeable, compassionate and very professional. He made the buying of our first home super easy. His advice and guidance was priceless. He was with us every step of the way, from selection to closing. Thank you Jay!”

Fairwind Drive

Surveyed 1 year ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jay Thomas removed a great deal of stress for me. There were personal problems involved and Jay's experience allowed me to deal with them and not worry as he handled any real estate issues plus some other ”

Cypresswood Creek

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Airport Boulevard

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jay was very helpful when he was looking at selling my property and communicated with me whenever the need for information was needed I would recommend him to selling a property in the future.”

Albany Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“best experience with a true professional ”

Timber Path Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We just purchased a home with Jay this March and it was a fantastic experience. His work ethic is amazing, he's up every day before dawn and willing to go the extra mile in terms of showing homes and providing quick response to questions. Houston is a gigantic real estate market and Jay's knowledge about it is both deep and wide. He was excellent at matching our purchase goals with great potential homes in several different areas including Katy, Cypress, Kingwood, Atascocita, Humble, and more. The next time we're looking to buy or sell a home in Houston we will absolutely start with Jay!”

Overall Rating
4.97/5
Rate based on 192 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience