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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Park Pine Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ruth/Chris was the only Realtor I considered when it came time to sell our house. I met Chris several years ago at a neighbor's open house and kept in touch with him & Ruth ever since. After telling him that when the time came to sell he would be our realtor, I never felt pressured, even though we weren't ready for a few years. One of the things I liked most when I first met Chris was his enthusiasm. It was clear to me that he and Ruth would work hard for us when the time came. They make a great team, are honest, hard-working, and supportive throughout the entire process. They are thorough in what they do and present all the options available. Chris was reassuring and communicative and made the process as smooth as selling your long-time home can be! I highly recommend Ruth/Chris and would not hesitate to use them if we purchase another home in the future.”

Mardell Manor Court

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Chris and Ruth were very professional, knowledgeable, and well organized. This sale went off without a hitch. I would recommend them to anyone in need of a realtor to market their home. They were very pleasant to work with diligent in making our sale a reality. Art and Eva Annis ”

Stoney Brook Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Help me out thru whole process, was always available, very knowledgeable, made it very easy to buy.”

Morning Creek Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We truly enjoyed house shopping with Ruth. She made sure we were never in a rush ... worked around our hectic schedule and never tried to over sell us on a house that wasnt the house for us.”

Smokey Valley Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Chris and Ruth make the perfect team. They are knowledgeable, respectful, and always available even after the transaction is over. They represented us on the sale and purchase of our home and although we had several set backs, they worked through them and got us into our new home. Their professionalism is of high standards and we will definitely recommend them to friends and family. ”

Morning Creek Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Chriss was very helpful and made the selling experience very easy, fast and positive, highly recommend him. ”

Redberry Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience searching for and buying a new home went smoothly because of Chris. There were a few hurdles along the way but with Chris' experience, knowledge and professionalism we were guided smoothly through what could have been a very stressful time. I highly recommend Chris and Ruth Glapa to anyone who is considering selling their existing home or buying a new one”

Caris Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“WE. LOVE. THIS. TEAM!!! This is our 4th real estate purchase and our 3rd agent and we can't say enough good things. Chris and Ruth are super generous, knowledgeable, accommodating, funny, reassuring. Call these guys for a smooth, efficient, dare-I-say fun shopping experience!”

Oxborough Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Sandalin Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Love, love, love our selling and buying experience with Ruth and Chris! Although they already came as a recommendation from a dear friend, my husband and I still wanted to interview at least 3 realtors, and they were far superior in more ways than one. Their listing presentation was on point. From their easy to follow seller’s packet of information, to being at our beck and call for our endless questions and/or concerns throughout our transition, Ruth and Chris gave us the extra attention we needed. And bonus, it was like we were getting a two for one! My husband and I instantly felt a connection with them and it very important for us to have that family/feel-good type of feeling we get from Ruth and Chris. They are a powerhouse team and I will definitely recommend them to all my family and friends!”

Euclid Loop

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Willow Wood Way

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When we made the decision to sell our almost 4000sqft home and downsize to a 2000sqft home, the decision did not come easy. As empty nesters, we wanted something much smaller, closer to the current home we were going to sell and in a great neighborhood; Ruth and Chris made the process a lot less stressful for us. We interviewed 5 different realtors and Ruth and Chris were by far the best. Their strategy for selling our home, buying a new home and doing both within a time frame where we can move from one house to the next, without having to use a storage unit, couldn't have been executed more soundly. The process did not come without it's hiccups but Ruth and Chris mitigated all issues with a cool head and with a rapid response. In the end we are in our forever home and are looking forward to many years in our new neighborhood and since we are still close by our old neighbors, we get to share our new memories with them as well. I highly recommend Ruth and Chris to anybody who is looking to sell or buy a home. In my opinion, they are the best realtor team in Houston!”

Sherfield Ridge Drive

Surveyed 4 years ago
Represented the Buyer
4.30/5
Start FullStart FullStart FullStart FullStar Quarter
Competency
5/5
Knowledge
5/5
Communication
3/5
Experience
4/5

“Chris and Ruth were great, overall. My only feedback is that sometimes it seemed like they had too many clients at one time, so they were always very busy. But, even though they couldn’t always take our calls immediately, they made sure to respond as quickly as they could and would try to set up a time to communicate. They didn’t always update us on developments as quickly as I would’ve liked, but, again, I think they were just juggling a lot of clients at the time. I definitely liked them a lot and enjoyed getting to know them. They did a great job helping us find a new home and sell our old one. I would recommend them to my friends. ”

Winding Cove Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“After deciding to downsize we contacted Ruth and Chris to assist us with the sale of our home and also to find an appropriate rental property. We found them highly professional and totally in tune with market conditions. Chris estimated that the house would sell within two weeks and we actually accepted a firm offer at list price on the 4th day on the market and closed a month later. Ruth was very patient in helping her hard to please clients to find a very nice rental property. Their efforts made the entire sales and rental experience very easy and they were a pleasure to work with. We would unconditionally recommend them to anyone with any real estate needs. ”

Chris Glapa
Thank you for taking the time to share your experience and kind words! We truly appreciate your support, as well as the opportunity to help you with this very important transition in your lives! We look forward to a continued friendship for years to come!

Sun Creek Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Chris is very professional and very knowledgable always has smile on his face and always very cheerful. ”

Overall Rating
4.97/5
Rate based on 219 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience